Chalet Resort Manager For Winter 2026

Il y a 3 semaines

Les Gets, Auvergne-Rhône-Alpes, France Ski Weekends Ltd Temps plein

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Overview

The Chalet Manager plays a key role in overseeing the overall operations and management of a busy chalet resort. They are responsible for ensuring exceptional guest experiences, maintaining high standards of service, and managing the company resort's accommodation, facilities and staff.

Reporting to :

Overseas Operations Manager.

Key responsibilities

Developing and implementing strategic plans to enhance guest satisfaction and financial performance
Overseeing the daily operations of the resort, including accommodation, arrivals/departures, linen/food orders and staff hours.
Managing and training resort staff to deliver exceptional customer service
Conducting chalet visit (& welcome briefs if necessary) & dealing with lift passes
Ensuring compliance with health, safety, and licensing regulations
Maintaining inventory, financial records, budgets and reports
Handling guest feedback and resolving promptly any issues or complaints
Collaborating with marketing team to promote the resort and attract guests.
Implementing and maintaining quality control and service standards
You may be required to eat in the chalets from time to time
Conducting regular inspections to ensure high levels of cleanliness and maintenance
Developing and fostering a positive working environment for staff
Available for November resort set up and get involved in staff training.
Participating in the recruitment and training of new employees if required.
Staying updated on industry trends and competitor activities
Adhering to and enforcing company policies and procedures
Maybe also required to deal with local hotels that have our guests.

Required qualifications

Proven experience in a managerial role within the hospitality industry
Excellent leadership and team management skills, been responsible for more than 10 staff.
Strong understanding of hospitality operations and industry trends
Outstanding communication and interpersonal abilities
Exceptional organisational and multitasking capabilities
Proficiency in budgeting and financial management
Knowledge of relevant software and computer systems
Ability to remain calm and make quick decisions in high-pressure situations
Demonstrated problem-solving and conflict resolution skills
Understanding of health, safety, and quality regulations
Proven ability to manage costs effectively
Excellent customer service and guest relation skills
Flexibility to work irregular hours and handle emergency situations
Proven host &/or cooking experience
Relevant certifications or training in hospitality management or related areas (catering)

To be available from November to April.

French contract 39 hours modulated .( starting at € 2100 gross approx)

You must be a skier or boarder.

1 day and 2 half days off a week.

Accommodation (free for manager) , Lift pass (or allowance) & Bonus.

Position based in Avoriaz or Les Gets , good English is a must as all guest are English speaking. French advantage.

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Chalet Resort Manager For Winter 2026

Enregistrez cette offre et organisez votre recherche

Overview

Key responsibilities

Required qualifications

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Chalet Resort Manager For Winter 2026

Enregistrez cette offre et organisez votre recherche

Overview

Key responsibilities

Required qualifications

Emplois similaires à Les Gets

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