Program officer – Apprenticeship F/H
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As part of the development of its activities at the Dubai Campus, ESCP Business School is looking for a Program officerto contribute to the coordination and operational management of programmes delivered in Dubai, as well as other projects related to Executive Education.
Reporting to the Project Manager within the Executive Education team, the Program officer will work in an international and multi-campus environment. The role involves close collaboration with ESCP's internal teams, faculty members and the various stakeholders involved in the delivery and monitoring of programmes.
The position requires strong organisational skills and the ability to coordinate cross-functional activities while managing practical operational and administrative tasks to ensure the smooth delivery of activities at the Dubai Campus.
MAIN RESPONSIBILITIES
- Ensure the operational monitoring and follow-up of ongoing projects and activities.
- Manage programme administration tools and processes, including grade entry, diploma printing, certificates of achievement and related administrative tasks.
- Provide coordination support to faculty members, the Programme team and support functions, including the use of Aurion and Canvas LMS.
- Ensure effective follow-up and support of programme participants.
- Contribute to the logistical and administrative organisation of training sessions.
- Update management tools, dashboards and reporting documents, including documentation related to accreditations.
- Identify operational issues and bottlenecks and propose practical solutions.
- Contribute to the continuous improvement of programme management processes.