French Customer Service Representative

Il y a 3 jours

Grenoble, Auvergne-Rhône-Alpes, France Cross Border Talents Temps plein

Grenoble, France

Job Openings French Customer Service Representative - Relocate Abroad

About the job French Customer Service Representative - Relocate Abroad

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: French + English

About the Role

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or BulgariaWe are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

  • Provide high-quality customer service to French-speaking clients via phone, email, and chat.
  • Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
  • Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

  • Fluency in French and English.
  • Customer-focused with a positive, empathetic, and professional attitude.
  • Basic computer literacy and comfort with CRM systems or support tools.
  • Must be a valid EU citizen and willing to relocate abroad.

Benefits

  • Competitive salary and performance bonuses.
  • Full relocation support for international candidates.
  • Meal and Transport Allowances.
  • Health Insurance.
  • Paid Leave Allowances.
  • Training and professional development opportunities.
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