Site Coordinator

Loaves & Fishes

Site Coordinator

Twin Cities, MN

Direct Report: Program Manager
Status: Full-Time, non-exempt
Hourly Rate: $17.00 - $20.00 per hour, DOQ
Benefits: This is a benefit-eligible role. (401K, Health Ins, Disability/Life, PTO, & Holiday Pay)
Schedule (In Person): Monday–Wednesday, a combination of morning and evening hours; Thursday–Friday, 2:00–7:00 PM. Approximate total of 35–40 hours per week, with specific hours and assignments scheduled based on operational needs.

Loaves & Fishes Overview

Loaves & Fishes is a nonprofit organization with a mission to serve free, healthy meals to Minnesotans where the need is greatest. We are guided by our vision that all people – regardless of socioeconomic, cultural, religious, or ethnic background – deserve to meet their basic needs for food, dignity, and respect.

Position Summary

Loaves & Fishes is seeking a dedicated Site Coordinator to play a pivotal role in advancing our mission. This position is essential to the smooth operation of our service and helps ensure we continue providing healthy meals to those in need. As a Site Coordinator, you will lead and inspire both individual volunteers and kitchen teams in various roles, including cooking and serving guests. You will oversee kitchen operations from open to close, maintain positive relationships with the community, and manage volunteers. Additionally, you will implement best management practices, including food safety protocols, to continuously improve the guest experience. We are looking for someone passionate about addressing food insecurity and breaking down barriers to food access in our community. If you care deeply about engaging others to support our work and ensuring free meals reach our neighbors, we would love to have you on our team.

Essential Functions

Mission Ambassador

• Positively represent Loaves & Fishes, promoting our mission and vision
• Create a welcoming atmosphere for guests of all backgrounds, treating others with dignity and respect
• Work effectively with diverse groups and their needs
• Build and maintain relationships with donation partners, serving as the face of L&F
• Support and contribute to organizational, team, and individual goals

Site Coordination

• Follow best management practices, adhering to all food management policies and guidelines as required by MN
• Certified Food Protection Manager training
• Create and execute site procedures with the Operations Leadership Team, maintaining clean and organized
  kitchen and storage spaces
• Independently or with minimal assistance, conduct all opening procedures, meal planning, preparation,
  service, and closure procedures
• Manage site inventory and report needs to the Central Office Operations Team
• Provide primary support at an assigned community meal site, with flexibility to provide substitute coverage and
  operational support across community meal sites as scheduled by the Program Manager based on operational
  needs.

Volunteer Management (varies per site)

• Develop and train volunteers with support from the Community Engagement Coordinator
• Lead volunteer huddles at shift start, organizing and delegating responsibilities
• Create a fulfilling volunteer experience and schedule as set by the Community Engagement Coordinator
• Follow basic volunteer policies and procedures, ensuring frequent communication for volunteer success
• Assist with obtaining and maintaining current volunteer contact information

Administrative

• Required Certifications: Food Manager Certification, MN CFPM, and Civil Rights (training, exam platform, and fees provided; one exam and one retake paid in full, additional fees are the employee's responsibility)
• Perform administrative duties, including monitoring emails and submitting paperwork
• Collect and report necessary meal count statistics
• Review site calendars and data platforms for site coordination
• Attend required training and meetings

Requirements

• Previous experience in manageme