Customer Success Manager
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Klara recherche un Customer Success Manager pour accompagner ses clients sur Paris et au-delà. Vous garantirez l’adoption des solutions Klara, assurerez le support opérationnel, et piloterez le suivi des comptes en collaboration avec l’Account Manager.
Vous analyserez les données d’usage, animerez des ateliers en français et en anglais, et proposerez des actions d’amélioration pour optimiser la satisfaction et la valeur client. Poste en CDI, hybride à Paris.
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