Customer Care Sales Manager
il y a 2 jours
Social network you want to login/join with:OverviewAt JBT Corporation, what we do matters, and we know that the contribution of our employees leads to the success of our business. Our purpose is to fortify the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best: Serving with Integrity, Collaborating with Humility, Growing with Agility, and Innovating with Impact.The OpportunityWe are looking for a Customer Care Sales Manager to support our Europe, Middle East, and North Africa (EMENA) region for our Preservation product scope. Reporting to our Senior Customer Care Sales Manager, you will work as a partner to our customers, collaborating to grow their business. Your experience will enable you to provide technical solutions with a customer-focused approach.On a given day, you will be:Primary contact for customers in the EMENA region, providing technical assistance, troubleshooting, and resolving issues or concernsDevelop an understanding of our products, technologies, and solutionsCollaborate with JBT teams, including sales, engineering, and product developmentConduct product demonstrations, training sessions, and workshops for customersIdentify customer requirements and provide tailored recommendations and solutionsBuild relationships with key customers, understanding their goals and aligning our offerings accordinglyStay current on industry trends, market dynamics, and competitor activitiesPrepare and deliver technical presentations, proposals, and quotations to customersCollaborate with the sales team to develop and meet sales plans, targets, and increase revenueMaintain accurate and up-to-date records using SalesforceRequirements for the roleBachelor's degree in Engineering or a related technical fieldTechnical understanding of complex products and technologiesAt least 3 years of experience in technical customer support or sales within the EMENA regionExperience in the food processing or preservation industries is advantageousTarget-focused, with a proven track record of achieving sales targets and driving business growthAbility to interpret data and market trends for informed decision-makingFluent in English and French; additional languages such as Dutch, Spanish, or German are advantageousTravel & LocationTravel within the EMENA region is estimated at 50%-70%. The role can be remote or based at our sites in the UK or France.Why work at JBTWe are committed to our employees and provide development opportunities to help you become your best at work, home, and within your community. We foster a collaborative, inclusive team culture across our global teams. We encourage growth through new experiences and challenges.BenefitsTotal holidays depend on candidate location (UK or France)Laptop and mobile phoneAnnual evaluation, merit increases, bonus scheme, pension scheme, and Employee Assistance ProgramCommitment to DiversityDiversity, Equity, Inclusion, & Belonging are fundamental values at JBT. We are dedicated to working towards our DEIB goals as a business imperative. #J-18808-Ljbffr
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