Technical Services Engineer F/H

il y a 24 heures


Les Ulis, France ASN Temps plein

Company OverviewAlcatel Submarine Networks is a fully integrated company covering all components and activities – research, engineering, manufacturing, installation, support – offering customized and optimized turnkey solutions to connect continent, people & datacenters with undersea communication systems.Job OverviewTechnical Services Engineer F/H role at ASN. Position within the Services Directorate that oversees the project management in terms of support of worldwide optical submarine cables during the exploitation phase. Primary mission is to provide support to end customers to meet contractual commitments.ResponsibilitiesEnsure the resolution of level 2 & 3 technical requests reported by our customersParticipate to duty weeks (24h/7d) on regular basisParticipate to worldwide on-site interventions as part of preventive or curative missions (short duration)Interact with other ASN Departments for the call resolution and project managementParticipate to regular Customer meetings (remotely or at customer premises)Project Management with regular report, network evolution follow-up, deficiencies, …QualificationsJunior (2/4 years) with Master Degree in electronic/optics/industrial ITMust HaveExperience in optical telecom network (WDM, OTN, SDH, …) and transmission product (SLTE, LTE, …)Ability to analyze, challenge and synthetize informationAbility for teamworkAbility to travel worldwide and manage onsite activitiesProficient in EnglishNice to haveKnowledge of Cisco routersKnowledge of DCN protocols (LAN/WAN)Knowledge of Network Management SystemProject ManagementSalary & BenefitsSalary from 45 to 55k€Hybrid working (2 days per week)Specific extra-salary for OnDuty & OnSite activitiesLocation: Les Ulis (Essonne, France) #J-18808-Ljbffr



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