(French-speaking) User Support Coordinator Lisbon, Portugal

Il y a 1 semaine

Lyon, Auvergne-Rhône-Alpes, France Cbtalents Temps plein

Overview

(French-speaking) User Support Coordinator Lisbon, Portugal

Responsibilities

  • Handle inbound customer inquiries via phone, email, and chat.
  • Assist with product information, troubleshooting, and issue resolution.
  • Deliver excellent customer service while ensuring a positive customer experience.
  • Follow up on customer requests and escalate issues when necessary.

Qualifications

  • Fluent French (C1/C2)
  • Good English communication skills (B2)
  • Excellent problem-solving and communication skills
  • Willingness to relocate to Portugal
  • European Passport, no sponsorship provided
  • Previous customer service experience is a plus but not mandatory

Benefits

  • Competitive salary and performance-based incentives
  • Relocation package to support your move to Portugal
  • Full training provided
  • Opportunity to work in an international environment with career growth potential
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