(French-speaking) User Support Coordinator Lisbon, Portugal
Il y a 1 semaine
Lyon, Auvergne-Rhône-Alpes, France
Cbtalents
Temps plein
Gratuit avec email ou Google
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Gratuit avec email ou Google
Overview
(French-speaking) User Support Coordinator Lisbon, Portugal
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat.
- Assist with product information, troubleshooting, and issue resolution.
- Deliver excellent customer service while ensuring a positive customer experience.
- Follow up on customer requests and escalate issues when necessary.
Qualifications
- Fluent French (C1/C2)
- Good English communication skills (B2)
- Excellent problem-solving and communication skills
- Willingness to relocate to Portugal
- European Passport, no sponsorship provided
- Previous customer service experience is a plus but not mandatory
Benefits
- Competitive salary and performance-based incentives
- Relocation package to support your move to Portugal
- Full training provided
- Opportunity to work in an international environment with career growth potential