Transversal Presales Manager

Job Title

Transversal Presales Manager

Key Responsibilities

Customer and Stakeholder Leadership

• Act as the primary Amadeus point of contact for customers on functional and technical solution matters.
• Lead customer engagements across discovery, solution definition, scoping, and proposal activities.
• Coordinate Amadeus subject matter experts and customer stakeholders to ensure solution alignment.
• Build trusted relationships with customer management teams and influence key decision makers.

Solution Engagement and Delivery Leadership

• Lead all solution-related activities for IT bid projects, including additional services and complex customer requirements.
• Coordinate the joint elaboration of end-to-end solution designs across multiple functional areas.
• Optimize the use of customer and Amadeus resources throughout engagement phases.
• Ensure effective transition and handover of signed projects to implementation and delivery teams.

Presales, RFP and Proposal Management

• Coordinate responses to RFPs, RFIs, and unsolicited customer proposals.
• Define high-level project timelines, resource requirements, and delivery assumptions for proposal responses.
• Produce and review solution-related documentation and proposal content.
• Conduct post-engagement reviews and promote continuous improvement of presales practices and methodologies.

Scope Definition and Governance

• Support technical scoping workshops and identify all required interfaces, integrations, and solution components.
• Coordinate customer functional streams with Amadeus Product Definition and Project Management teams.
• Drive end-to-end solution consistency while minimizing functional and technical gaps.
• Manage approval processes and secure customer and Amadeus sign-off on proposed solutions.

Commercial and Risk Management

• Ensure alignment between proposed solutions and commercial commitments.
• Support sales teams during contract negotiations and customer discussions on solution-related topics.
• Review solution-related contractual documentation and schedules.
• Identify and manage risks, dependencies, and competitive threats throughout the sales engagement lifecycle.

Portfolio Evolution and Strategic Contribution

• Capture customer requirements and market needs to support product qualification and roadmap evolution.
• Provide feedback to Product Management on solution gaps, enhancements, and emerging opportunities.
• Analyze competitor offerings and market trends where appropriate.
• Contribute to the evolution of the Amadeus portfolio by advocating customer and industry requirements.

Ideal Candidate

• Proven experience leading complex customer-facing presales, solution consulting, or IT transformation engagements.
• Strong understanding of enterprise solution design, system integrations, interfaces, and airline technology ecosystems.
• Demonstrated ability to coordinate cross-functional teams and influence stakeholders without direct authority.
• Excellent customer engagement, communication, negotiation, and presentation skills.
• Strong analytical and problem-solving capabilities with the ability to balance business and technical requirements.
• Experience managing risks, scope definition, solution governance, and commercial alignment during sales cycles.
• Strategic mindset with the ability to translate customer and market needs into solution and portfolio improvements.

What we can offer you ?

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day intera