Quality Manager

Quality Manager This position is located in Truro, Nova Scotia. A relocation package can be offered to candidates who are open to relocating to Truro, Nova Scotia. This opportunity is available to applicants from other provinces who are willing to make the move. Ready to Elevate Your Career? At IPG, we are more than just a global leader in packaging and protective solutions—we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for a Quality Manager who's passionate about excellence and ready to lead quality initiatives that make a difference. Position Purpose: As our Quality Manager, you'll be the driving force behind our quality systems by developing, implementing, and sustaining total quality management systems and procedures for the site, ensuring our products exceed expectations and our processes continuously improve, making the site the supplier of choice. Key Responsibilities Influence quality and productivity improvements through involvement in the development of new and improved procedures, process innovations and changes in culture. Provide direction and coordination for all quality activities and for other related functions that have effect on product or service quality. Continuously plan for future quality department operations and procedural improvements. Develop appropriate methods and equipment for use in the quality operations. This includes the development of quality systems for new products and processes as well as continuous improvement in existing products and processes. Provide statistical consulting and analysis services to all parts of the site, as well as Sales and Product Management. Direct the efforts to monitor and improve product and process efficiency by providing an independent audit function. Assure consistency of purchased raw materials by vendor certification, establishment or effective acceptance criteria and product monitoring. Responsible for serving as liaison between the site and its customers for management review of product performance, long‑term planning and problem resolution. Serves as location agent to resolve customer problems with product. Evaluate and disposition returned product. Develop quality systems for new product offerings. Leadership role in ISO9001 certification, which includes leading the quality council that promotes this effort. Liaison with corporate Research and Development activities for new product introductions, modification of existing products and customer complaints. Manage departmental budgets and perform all other duties as assigned. What You Bring Bachelor's degree in science, engineering, business, or related field required. 5+ years of experience in a quality leadership role. Experience and understanding of a manufacturing environment. Strong communication, organizational, and project management skills. Excellent verbal and written communication skills for interface with external and internal. Proven ability to provide leadership for direction of the total quality efforts at the site. Experience with Lean, Six Sigma (Black Belt preferred), and ISO standards. Proven track record of delivering results through quality KPIs. A passion for continuous improvement and cross‑functional collaboration. Why You'll Love Working at IPG Competitive compensation and an extensive benefits package that support you and your family. Exciting career development opportunities, whether you are looking to enhance your skills or advance your career. A commitment to sustainability and eco‑friendly innovation that influences everything we do – from designing eco‑friendly products to minimizing waste in our production processes. A collaborative culture built around strong relationships, where your success is our success. A dedication to building a greener future while providing safe, supportive workplaces for our people. With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish You belong here. Think big, dream bigger and make an impact with IPG. Apply today Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Quality Assurance Industries Packaging and Containers Manufacturing #J-18808-Ljbffr