UX Manager

Direct message the job poster from RexelRPO Project Director | Digital & IT | SolantisRexel. Electrifying solutions that make a sustainable future possible.Rexel, worldwide expert in the professional multichannel distribution of electrical products and services for the energy world, addresses three main markets - residential, commercial, and industrial. Passionate, dedicated and highly knowledgeable, our people are instrumental in bringing innovative electrification solutions to the field and making energy transition happen. We believe in bringing positive energy to everything we do.This Company operates through a network of over 1,900 branches in 19 countries, with more than 27,000 employees. The Group’s sales were €19.2 billion in 2024.Our ambition and one of our key values is to provide the best customer experience. We reach that objective, by leveraging digital, data, and AI. As we accelerate our efforts with an ambitious digital program, we are seeking the UX Manager with whom, we will build a best-in-class and differentiating customer experience. Our objective is for digital to account for 50% of our sales within three yearsJoin our dynamic digital teams and be part of this amazing journey Joining Rexel's Digital teams offers an exciting and dynamic environment, where you can make a tangible difference, work on innovative projects, collaborate with diverse teams, and grow both professionally and personally.Rexel recognizes the importance of innovation and encourages its Digital teams to think creatively and push the boundaries of what's possible.Your impact:As the UX Manager at Rexel Group, you will lead an international team of UX/UI designers based in Paris and Dallas. You will play a key role in defining and implementing the Group's global UX strategy, aiming to improve the user experience across all shared products, used in multiple countries and by various customers.With your e-commerce expertise, you will be responsible for driving UX activities from the discovery phase, including user research and organizing collaborative workshops, through to the delivery and optimization of the digital products. You will manage the diversity of personas and the specific needs of the Countries providing a strategic vision to ensure an optimized user experience.This role also involves close collaboration with the digital product teams, which operate in squads.You will play a key role in designing a UX based on a strong customer and data-driven approach, and innovation.Based on your strong e-commerce experience, your responsibilities will include the following :Delivery Strategy, Management, and Optimization : Develop and execute a UX/UI delivery strategy focused on quality and performance, ensuring efficient and timely product releases. Monitor key UX KPIs and work with the analytics and product teams to define and analyze the A/B tests and data to continuously optimize the user experience.Leadership and Team Management : Provide strategic direction to the UX/UI team, fostering innovation, ensuring alignment with business objectives, and driving the team’s growth and cohesion. Promote a culture of continuous improvement.User Research and Discovery : Oversee the discovery phase, including deep user research and the organization of collaborative workshops with stakeholders, transforming user insights into actionable UX solutions.Stakeholder Engagement : Collaborate closely with the Countries digital teams, Product teams, Tech teams … and external teams to ensure UX solutions are aligned with long-term business objectives.Design Operations : Optimize the Design System, tools, and processes at scale, while enhancing user testing efforts to support the evolution of these systems as projects grow in complexity.Build a best-in-class, differentiating customer experienceImplement an end-to-end approach from discovery to optimization with product teamsKnow and understand the different personas in different countries.Build a global customer experience while addressing key country specificities.Anchor structuring tools and methodologies (design system, design blue print, design thinking, user testing, etc.)Be at the heart of our digital business transformation program (ecommerce, app., search...)Staying ahead of innovation: Monitor the latest UX trends and incorporate technological innovations into development processes to maintain competitiveness and deliver a top-tier user experience.Your strengths and skills:At least 10 years of experience in product design, with a minimum of 3 years in a direct management role.Experience working in an international context, and ideally in a B2B environment,At ease with analytics tools such as GA4, Contentsquare.Strong leadership and team management skills, with experience in leading a UX community.Excellent communication and stakeholder management skills with a strategic vision.Proficiency in Figma, Zeplin, and familiarity with project management tools (Jira is a plus).Our work environment :Grow professionnally within a dynamic and fast changing sector at the heart of current societal and economic issues.An international environment, multicultural teams within a diverse and inclusive workplace.Learn and develop yourself by working with true experts in their technology areasA Truly Team spirit environnement90% of our employees are proud to work for RexelWhat we offer :2 days a week of teleworkingAn attractive package including base salary + bonus + profit sharingIf you are passionate about UX and eager to make an impact within a leading organization, we invite you to apply for the UX Manager position at Rexel. Please submit your resume.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionDesign and Information TechnologyIndustriesWholesaleReferrals increase your chances of interviewing at Rexel by 2xGet notified about new User Experience Manager jobs in Greater Paris Metropolitan Region.Operations Manager – User Experience & Delivery (f/h/n)Product Designer - Interaction & SystemsFontenay-sous-Bois, Île-de-France, France 1 month agoAccelerator Consumer Experience Design LeadDigital Consumer Experience Research LeadMontrouge, Île-de-France, France 2 weeks agoLevallois-Perret, Île-de-France, France 1 month agoBoulogne-Billancourt, Île-de-France, France 2 months agoUX Designer for Innovative User Experiences in the Pharmaceutical Industry - Paris Based - freelanceWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr