Client Retention
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Jobtailor in France is seeking an adaptable retention-support specialist to assist clients with contract cancellations and to propose suitable add-ons. You will identify needs, propose coverage options, and contact clients with overdue payments, handling sensitive situations with professionalism.
The role emphasizes a strong focus on service quality, interpersonal skills, and a willingness to learn, with no outbound sales canvassing involved.
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