Transport Planner

Department: Transport and Dispatch

Salary: £33,000 - £37,000

Location: Newtownabbey

Job Purpose

Reporting directly to the Transport & Dispatch Manager, the Transport Planner will be responsible for processing orders, liaising with layers and coordinating the day to day deliveries of our concrete products. This includes ensuring on-time delivery, maintaining high standards of quality, health and safety, and providing a first-class customer experience. The role is critical in optimising resource utilisation, safeguarding supply chain integrity, and ensuring compliance with all relevant industry regulations.

Job Title: Transport Planner

Department: Transport and Dispatch

Reporting To: Transport & Dispatch Manager

Salary: £33,000 - £37,000

Location: Newtownabbey

Job Purpose

Reporting directly to the Transport & Dispatch Manager, the Transport Planner will be responsible for processing orders, liaising with layers and coordinating the day to day deliveries of our concrete products. This includes ensuring on-time delivery, maintaining high standards of quality, health and safety, and providing a first-class customer experience. The role is critical in optimising resource utilisation, safeguarding supply chain integrity, and ensuring compliance with all relevant industry regulations.

Key Responsibilities

• Engaging with customers to receive and process product orders by phone and email
• Ensure timely and accurate input of all customer orders
• Assign trucks and drivers efficiently to maximise daily utilization
• Schedule delivery times in line with customer expectations
• Work alongside the wider dispatch and transport team to provide a cost effective, sustainable, safe and customer focused operation
• Build long-term relationships with product layers
• Coordinate internal resources to ensure delivery expectations are met
• Liaise with raw material suppliers to ensure product supply lines are maintained
• Liaise daily with sales, customers and production planning teams to ensure alignment on delivery schedules and order requirements
• Ensure all logistics activities comply with health, safety, environmental, and transport legislation

Qualifications And Experience

Essential Criteria:

Experience & Knowledge

• Proven experience in logistics, transport, or supply chain management
• Comprehensive understanding of transport planning requirements
• Good commercial awareness and business acumen
• Practical knowledge of construction sites and logistic environments
• Full, clean UK driving licence
• Willingness to work flexible hours to meet operational demands

Skills & Competencies

• Excellent communication and interpersonal skills
• Customer-focused with a commitment to high service standards
• Excellent organisational, numerical, and analytical skills with strong attention to detail
• Confident problem solver with the ability to work under pressure and meet tight deadlines
• Highly proficient in Microsoft Office and logistics/transport software systems

Desirable Criteria

• Relevant qualifications in Logistics, Supply Chain Management, or Business Administration
• Previous or a current HGV driving licence

Key Attributes

• Innovation – Actively seeks new ways to optimise performance and embrace technology
• Passion – Demonstrates enthusiasm and dedication in delivering exceptional results
• Quality Focus – Maintains high standards in dispatch, delivery, and compliance
• Adaptability – Handles challenges calmly and flexibly in a fast-paced environment

What We Offer

• A dynamic work environment with opportunities for growth and professional development.
• Competitive salary dependent upon the skills and expertise of the successful candidate.
• Company pension scheme.
• Access to the Health Cash Plan.
• 30 days' annual leave (receiving one additional day of annual leave for ea