Customer Solutions Manager
il y a 2 jours
# Customer Solutions Manager - Eastern Europe & Scandinavia## SkillCorner is hiring## Job DescriptionSkillCorner is seeking a Customer Solutions Manager with a focus on data analysis to develop working relationships and experiences for our customer base in Eastern Europe and Scandinavia through proactive data analysis and product support. Operating with a regional level of responsibility, you’ll be directly responsible for post-sales guidance and support, while working closely with sales leads to establish and upsell new products and services.**LOCATION** Remote; while we are flexible regarding the exact location and encourage remote work, the ideal location for this position would be in an Eastern European or Scandinavian country.**RESPONSIBILITIES*** Online and in-person presentation of products, tools, educational material, analysis* Daily communication with business development (strategy, analysis & problem solving)* Department crossover communication (Analysis, Product, Business Dev.)* New/and or existing customer and product onboarding, education and training* Data integration within customer workflows using data analytics tools, templates, dashboards* Proactive & reactive support* Collect, organize and deliver customer feedback internally/externally* Assisting in creating training courses and educational materials## Preferred Experience**REQUIREMENTS*** Fluent English is mandatory (Russian or other additional languages are a plus)* Passion for and deep knowledge of football* Knowledge of working with data and prior experience presenting analysis in a professional setting* Excellent verbal and written communication* Proficient knowledge in Python, SQL* Ability and willingness to travel for customer meetings, industry events and office visits in Paris**PREFERRED EXPERIENCE*** Experience working in a Football environment* Data analysis within scouting and recruitment* Knowledge of BigQuery and Streamlit* Experience with BI tools (Tableau/PowerBI)* ETL Basics**YOUR PERSONALITY*** Love of football and conducting detailed analysis* Strong work ethic and understanding of the professional sports demands* Analytical with strong presentation and communication skills* Organized, strategic and proactive* Confident and emphatic**HOW TO APPLY**In order to be considered for this position, please click on the link below and fill the form:* Contract Type: **Full-Time*** Location: **Paris*** **Possible full remote**
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