Pricing Account

Pricing Account / Customer Success Manager 4 days ago Be among the first 25 applicants Direct message the job poster from Pricing HUB Head of Customer Success & Account Management @ Pricing HUB | Team Leadership, Process Excellence Who we are PricingHUB is a dynamic start‑up, backed by solid funding and working with leading retailers in Europe, South America and MENA. Our diverse team of over 30 professionals comes from various fields, including Sales & Marketing, Data Science and Development. We value a business and data‑driven mindset and are committed to delivering outstanding value to our customers. We specialise in optimising profitability for retailers and e‑commerce by focusing on customer price sensitivity. Using advanced data analytics and machine learning, we offer a cutting‑edge SaaS solution for revenue management. What you’ll do Drive client success: Onboard, train, and support retailers, helping them leverage PricingHUB to make smarter, faster pricing decisions. Act as a pricing expert: Share your market and pricing insights, helping customers translate data into strategic actions. Foster adoption and performance: Monitor usage, identify opportunities for improvement, and ensure measurable results. Coordinate internally: Work closely with data science, product and sales teams to deliver seamless execution and innovation. Contribute to growth: Bring customer feedback to our product teams and spot new opportunities for account expansion. What you’ll achieve Build long‑term relationships as a trusted advisor to pricing and category managers. Empower clients to become autonomous and confident users of PricingHUB. Contribute directly to product evolution by bridging client needs and product innovation. Play a key role in shaping PricingHUB’s customer success approach in a fast‑growing SaaS environment. What you bring Experience: 5+ years in a client‑facing or analytical role, including at least 2 years in the retail industry as a Category Manager, Key Account Manager or similar. Consulting experience is a plus. Expertise: Solid understanding of retail dynamics—both online and in‑store—and comfort working with data‑driven decision‑making. Mindset: You love solving complex problems, work autonomously, and turn challenges into opportunities. Communication: You can explain pricing and data insights clearly to non‑technical stakeholders, turning analysis into action. Organisation: You’re structured, proactive and thrive in fast‑moving, evolving environments where no two days are the same. Languages: French (Native or C2 level), English (Fluent – C1 level). Other European languages (Polish, German, Portuguese) are a plus. What we offer Join us for a career that offers more than just a job – it’s a chance to grow, learn, and be rewarded. Our compensation package, comprising a competitive fixed salary plus a bonus, reflects our commitment to valuing and rewarding the team’s hard work and dedication. Embrace a role that promises both financial rewards and intellectual enrichment. You’ll engage with exceptionally bright and insightful stakeholders, ensuring that every day is filled with stimulating challenges and opportunities for growth. Where you are based This is a full‑time position based in Lille, offering attractive compensation. Hybrid work (1‑2 days per week at our coworking space) will be the norm after the initial onboarding period of 1–2 months. How to apply: Apply directly on LinkedIn or send us your CV via csmjobs@pricinghub.net Seniority level Mid‑Senior level Employment type Full‑time Industries Software Development Referrals increase your chances of interviewing at Pricing HUB by 2x Get notified about new Customer Success Manager jobs in Greater Lille Metropolitan Area. #J-18808-Ljbffr