Emplois actuels liés à Customer Success Manager - Lille, Hauts-de-France - RELEX Solutions
-
Customer Success Manager
Il y a 25 minutes
Lille, Hauts-de-France RCA Temps pleinDescription de l'entrepriseEditeur de logiciels 100% autonome, basé en périphérie de Nantes, RCA développe deux gammes de logiciels : Une gamme de 12 modules à destination des cabinets d'expertise comptable et une plateforme digitale collaborative en mode SaaS destinée aux experts-comptables ainsi qu'à leurs clients (TPE).Depuis 15 ans, la société...
-
Regional Sales Manager
il y a 2 semaines
Lille, Hauts-de-France Planet Pharma Temps pleinJob DescriptionKey Responsibilities:Drive market expansion by executing a territory action plan approved by management, including product promotion through presentations, negotiations, and trials.Strengthen customer loyalty and maintain long-term relationships with existing accounts.Contribute to both qualitative and quantitative business objectives,...
-
Product Manager H/F
il y a 1 semaine
Lille, Hauts-de-France un emploi de Product Manager HF chez Hubvisory Temps pleinTu veux rejoindre LES experts produit en France ? En tant que Product Manager, tu seras LA référence Produit incontournable pour accompagner nos clients grands comptes dans le développement de leurs produits digitaux et de leurs organisations.Tes différentes missions seront :Réaliser une phase de Discovery pertinente sur ton produit: entretiens...
-
Project Manager CRM
Il y a 24 minutes
Lille, Hauts-de-France Collective Temps pleinBudget: 570Project Manager CRM (H/F) – Déploiement international D365ContexteUngroupe international leader sur son marché, engagé dans un vaste programme de transformation, déploie actuellement un nouveauCRM Microsoft Dynamics 365 (module Customer Care)à plus de 20pays.La solution est en fin de build et lespremiers pays pilotes seront lancés très...
-
Cash Application Specialist
il y a 2 semaines
Lille, Hauts-de-France Sectigo Temps pleinCompany Description At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world's largest brands. Sectigo's automated, cloud-native...
-
Responsable de la relation commerçants H/F
Il y a 25 minutes
Lille, Hauts-de-France The-ring Temps pleinNOTRE APPLICATIONDailyn est une application de paiement innovante qui a pour mission de soutenir le commerce local grâce à un écosystème de fidélité multi-enseignes. L'application offre une expérience de paiement sécurisée, simple et gratifiante pour les utilisateurs et les commerçants Grâce au cashback, les utilisateurs gagnent du pouvoir d'achat...
-
Lille, Hauts-de-France Cross Border Talents Temps pleinStep into a role where you'll shape digital strategies for some of the most promising companies Europe. As a German-speaking Account Strategist, you'll combine your marketing expertise and client management skills to design impactful Google Ads campaigns, strengthen customer relationships, and uncover new growth opportunities in a dynamic, tech-driven...
-
Territory Sales Manager, Team Sports
Il y a 31 minutes
Lille, Hauts-de-France Amer Sports Company Temps pleinOverviewTerritory Sales Manager, Team Sports | France & Benelux (Field-Based)At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. We come together to win, grow,...
-
France Training Manager
il y a 1 jour
Lille, Hauts-de-France Lovisa Pty Ltd Temps pleinLovisa is fast-fashion RetailLovisa is global, and its growth is infectiously energeticSee us atENGLISH VERSION BELOWMissionLe responsable national de la formation adapte et déploie la vision de Lovisa «Learning and Development» (L&D) sur le marché français, en veillant à ce qu'une forte culture d'apprentissage et de développement soit comprise et...
-
Assistant clientèle H/F
Il y a 29 minutes
Lille, Hauts-de-France Coup2Main Temps pleinÀ propos du posteNous recherchons un(e) customer success empathique et réactif(ve) pour accompagner nos premiers utilisateurs dans la découverte de Coup de main . En tant que support client, vous serez le premier point de contact des demandeurs ayant des urgences et des prestataires découvrant la pastille verte. Vous résolvez les litiges, expliquez le...
Customer Success Manager
Il y a 34 minutes
About RELEX
RELEX Solutions creates cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer
goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we're curious and passionate challenge-seekers creating the future of retail today.
In times of rapidly changing, fragmented consumer demand, new sales and fulfillment channels, and supply chain disruption, RELEX's AI-driven, cloud-based platform helps CPG (Consumer Packaged Goods) brands and retailers move fast and find new ways to meet consumer needs while improving operational efficiency and controlling costs.
In response to our fast growth and market expansion, we are looking for an enthusiastic Customer Success Manager to join our RELEX team in France.
The role:
As a Customer Success Manager you will work with strategic development of our customers business processes. You will also be responsible for developing and maintaining executive/senior level customer relationships, contribute to revenue growth by generating and leading upsell/cross-sell cases within your existing customer base. We expect you to be able to drive upsell/cross-sell deals from start to finish independently.
What you will be doing:
Owning and maintaining customer relationships on strategical level with decision makers Communicating measurable value and proactively identify development needs at our customers Monitoring customer's key performance metrics and taking necessary actions to improve them Through strategical thinking and analysis identify profitable strategical solutions for our customers Influence with the domain knowledge on at least lower levels of Customers governance model Identify commercial development opportunities by analysing customer strategies to increase sales, reduce costs and maximize the efficiency of in-store operations, and identify upsell/cross-sell opportunitiesWhat you'll bring to the table:
Relevant university degree Experience in Business-to-Business (B2B) relationship building on executive/senior level, developing customer accounts and building relationship towards C-level in large organizations Experience from working with customers in grocery, consumer products goods (CPG), DIY, fast-moving consumer goods (FMCG) retailers or suppliers Experience from strategic account management and proven success in building sustainable growth for your customer base Deep knowledge in Process (and software solution) in Supply Chain Management (demand planning, inventory management, replenishment) and, as a plus, in any of the following areas: Space & Assortment Pricing and Promotions Workforce (management, optimization, workload forecasting) Excellent communication skills in both French and EnglishWhat we consider as an advantage:
Experience from Tier 1 retailers Experience from strategic account management for business accounts in the software industry Proven track of value added selling by building a trusted advisor position at the customerWhat we offer:
A front row seat in a rapidly growing and international software company Working with a fun, ambitious and committed team of smart people A respectful and professional, yet easy-going atmosphere where individual thinking is encouraged Position where you can help retailers to continuously improve their business process efficiency , and then add value by increasing products availability and decrease costs with positive impact on their profitability, Responsible for advanced customer development and relationship management with our customers C-level A motivating structure where you get compensated based on the value you provide to your customersIf you love fruitful customer relationships and developing outstanding planning process within retail - we give you the opportunity to experience all this and more.
You can apply by sending your resume through the application form as soon as possible. Please note that we will fill this position as soon as we've found the right person, so we recommend that you act quickly.
