Senior Solution Consultant
il y a 7 jours
OverviewSenior Solution Consultant - Paris (French Speaking). Location: Paris, France. Hybrid policy: 3 days in the office / 2 days remote.What you will doSupport the effective and successful launch of Mirakl platforms at our customers, working as a team with your Customer Success Consultant counterpartDuring the project phase: guide our customers in their understanding of our product, and towards the right architectural and functional choices to shape their future marketplace via solutions presentations and design workshops. Support them as they move through the integration and developments required to achieve this plan, up to go liveAfter first marketplace go-live: identify key strategic developments (e.g., international or new business model expansion, omnichannel services, etc.) or additional functional adoptions to further strengthen the success of the marketplace. Support customers in the implementation of such initiativesIdentify design or implementation issues/risks and present alternatives to alleviate or resolveServe as a technical liaison between customers and our Product teams, enhancing customer understanding of the Mirakl Platform's value, and channeling customer feedback into product developmentManage multiple projects (6 to 8) simultaneously, adapting quickly to diverse environments and acquiring new skills and processesActively contribute to the development of the team delivering reusable assets, success stories and helping the community growContinuously train yourself on Mirakl new feature releases and keep a close eye on the Product roadmap, to achieve this Trusted Advisor positionWhat you need to succeedYou hold a Master’s degree or higher in Engineering, Web Development, or Business, paired with a passion for technologyYou bring at least 3 years of experience in Consulting, E-commerce, or Project Management, boasting a comprehensive understanding of the eCommerce ecosystemYour previous customer-facing experiences have honed your ability to engage with a diverse range of stakeholders, from operational teams to C-suite executivesYou have experience in leading discovery sessions to design sophisticated blueprints, functional scopes, or business requirement documentsYou are a seasoned problem solver with a track record of leading design sessions and crafting detailed, technical solutions for SaaS platformsYou are familiar with web technologies and frameworks (JSON/XML, CSV, Responsive Design, Restful APIs)Fluency in English and French is a mustYou’re ready to travel across the EMEA region - not expected to exceed 40% #J-18808-Ljbffr
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