German-speaking L2 Customer Care Expert
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Evaneos is seeking a German-speaking L2 Customer Care Expert in Paris to own escalated disputes, applying consumer law and travel regulations while balancing customer satisfaction and business interests. You will provide premium, empathetic service in German for the DACH market and in English for US/Dutch clients, collaborating with internal teams to ensure fair resolutions.
You will join a team focused on crisis support, premium interactions, and continuous improvement, with weekly remote
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