Operations Support Engineer
il y a 16 heures
We are seeking a Senior Operations Support Engineer (L2) to lead complex production support activities and ensure service continuity across mission-critical systems. The role focuses on rapid incident and problem resolution, operational excellence, and continuous service improvement in line with service levels and reporting expectations defined by the Contracting Authority. Key Responsibilities Lead and manage high-severity (P1/P2) production incidents, ensuring timely resolution and effective communication Drive root-cause analysis (RCA) and coordinate post-incident corrective and preventive actions Ensure adherence to incident and problem management SLAs/SLTs Define and continuously improve monitoring and alerting strategies Establish and maintain performance baselines and operational metrics Design and implement preventive maintenance and operational improvement initiatives Produce operational reports and ensure compliance with contractual and governance requirements Collaborate closely with development, infrastructure, and architecture teams to improve system reliability and resilience Mentor and support L1/L2 engineers and contribute to operational best practices Required Skills & Experience 7+ years of experience in IT operations or production support At least 3 years in a senior or lead operations role Strong, hands‑on knowledge of ITIL processes, particularly Incident, Problem, and Change Management Solid experience with observability and monitoring tools Experience with automation and scripting to improve operational efficiency Strong understanding of containerized and cloud-native environments Technical Expertise Monitoring and observability platforms (e.g., Prometheus, Grafana, ELK, Splunk, Dynatrace) Container technologies and orchestration (Docker, Kubernetes, OpenShift) Automation and scripting (Bash, Python, or similar) Nice to Have Experience in regulated, enterprise, or public-sector environments ITIL certification (Foundation or higher) Experience working with contractual SLAs and formal reporting structures #J-18808-Ljbffr
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Operations Support Engineer
il y a 7 jours
Strasbourg, France Senovo IT Ltd Temps pleinSenior Operations Support Engineer (L2) Location: StrasbourgRole OverviewWe are seeking a Senior Operations Support Engineer (L2) to lead complex production support activities and ensure service continuity across mission-critical systems. The role focuses on rapid incident and problem resolution, operational excellence, and continuous service improvement in...
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Operations Support Engineer
il y a 2 semaines
Strasbourg, Grand Est, France Senovo IT Ltd Temps pleinSenior Operations Support Engineer (L2)Location:StrasbourgRole OverviewWe are seeking aSenior Operations Support Engineer (L2)to lead complex production support activities and ensure service continuity across mission-critical systems. The role focuses on rapid incident and problem resolution, operational excellence, and continuous service improvement in line...
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Senior Operations Support Engineer, Strasbourg
il y a 2 semaines
Strasbourg, Grand Est, France The White Team Temps plein 315 € - 335 €Senior Operations Support Engineer, Strasbourg (Remote) – International organisationJob role: Senior Operations Support Engineer.Minimum experience: 7 to 10 years (at least 3 years in a senior role).Studies required: Engineer.Language: English (C1) (Mandatory). Location: Strasbourg (Remote).DESCRIPTION:The Senior Operations Support Engineer (L2) ensures...
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Senior Operations Support Engineer, Strasbourg
il y a 1 semaine
Strasbourg, Grand Est, France The Whiteam Temps pleinSenior Operations Support Engineer, Strasbourg (on-site) – International organisationJob role: Senior Operations Support Engineer.Minimum experience: 7 to 10 years (at least 3 years in a senior role).Studies required: Engineer.Language: English (C1) (Mandatory).Location: Strasbourg (on-site).DESCRIPTION:The Senior Operations Support Engineer ensures the...
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Senior Operations Support Engineer, Strasbourg
il y a 2 semaines
Strasbourg, Grand Est, France The Whiteam Temps pleinSenior Operations Support Engineer, Strasbourg (Remote) – International organisationJob role: Senior Operations Support Engineer.Minimum experience: 7 to 10 years (at least 3 years in a senior role).Studies required: Engineer.Language: English (C1) (Mandatory).Location: Strasbourg (Remote).DESCRIPTION:The Senior Operations Support Engineer (L2) ensures the...
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Senior Operations Support Engineer, Strasbourg
il y a 2 semaines
Strasbourg, Grand Est, France The White Team Temps plein 315 € - 335 €Senior Operations Support Engineer, Strasbourg (on-site) – International organisationJob role: Senior Operations Support Engineer.Minimum experience: 7 to 10 years (at least 3 years in a senior role).Studies required: Engineer.Language: English (C1) (Mandatory).Location: Strasbourg (on-site).DESCRIPTION:The Senior Operations Support Engineer ensures the...
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Senior Operations Support Engineer, Strasbourg
il y a 1 semaine
Strasbourg, Grand Est, France TheWhiteam Temps pleinJob role: SeniorOperations Support Engineer.Minimum experience:7 to 10 years (at least 3 years in a senior role).Studies required: Engineer.Language:English (C1)(Mandatory).Location:Strasbourg (on-site).DESCRIPTION:The Senior Operations Support Engineer ensures the stability, continuity, and reliability of production environments by leading complex...
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Senior Operations Support Engineer, Strasbourg
il y a 2 semaines
Strasbourg, Grand Est, France TheWhiteam Temps pleinJob role: SeniorOperations Support Engineer.Minimum experience:7 to 10 years (at least 3 years in a senior role).Studies required: Engineer.Language:English (C1)(Mandatory).Location:Strasbourg (Remote).DESCRIPTION:The Senior Operations Support Engineer (L2) ensures the stability, continuity, and reliability of production environments by leading complex...
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Operations Support
il y a 3 semaines
Strasbourg, France WDS Global Limited Temps pleinJob Title: Senior Operations Support Engineer - Strasbourg, FranceLocation: Strasbourg, France (On-site at client premises / hybrid)Job Type: Contract B2BDay Rate: €600Duration: 1 year plus extensionsEU CITIZENSHIP IS MANDATORYWe are recruiting for our client, a major organization in Strasbourg, a Senior Operations Support Engineer to join a critical...
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Operations Support Engineer
il y a 3 semaines
Strasbourg, France NTek Software Solutions Temps pleinDescriptionWe currently have a vacancy for a Senior Operations Support Engineer in English, to offer his/her services as an expert who will be based in Strasbourg, France. The work will be carried out either in the company’s premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the...
