Field Service Superintendent 4S Engines

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners accelerate their decarbonisation journeys through market‑leading technologies and power system modelling expertise. These include decarbonisation services, future‑fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform. We have delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries. In this fast‑changing world of energy, we are constantly looking for future‑oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services – together. Field Service Coordinator The position is permanent, with the preferred location in Surgères, France, but can be remote with frequent travel to Surgères. What you will be doing As Field Service Coordinator, your work will focus on these responsibilities: Coordinate and supervise field service projects, acting as a leading technical expert in the field, planning activities, and managing resources and schedules to meet customer requirements. Conduct field audits to assess service capabilities and operations, ensuring alignment with plans and customer expectations. Provide expert technical guidance and support to field service teams, ensuring adherence to quality standards and processes. Mentor and develop field service personnel, promoting skill enhancement and professional growth. Manage communication between field locations and the company to ensure up‑to‑date shared awareness of activities, efficient coordination and decision making. Act as a primary point of contact for customers, sharing information, identifying and resolving customer needs, and fostering strong customer relationships. Support continuous improvement initiatives within the field service domain, enhancing operational efficiency and service delivery. Capture lessons learned from field locations to continuously improve activities. Ensure compliance with health, safety, and environmental regulations and the set guidelines and processes during field service activities. Complete needed reporting and administrative activities. To be successful in this role we expect you to have: Good experience and knowledge of field service practices and processes. Proficient technical knowledge of diesel engines and mechanical systems. Established guidelines and professional knowledge to resolve operational issues. Ability to identify, develop, and support modifications to current field service systems, tools, and processes. Provision of market and operational insights. Coordination, planning, and prioritization of activities of field service projects to ensure timely delivery. Development and maintenance of ongoing positive internal/external relationships relevant to the field service area. Channels and shares information and knowledge to appropriate stakeholders. Why you and us? We at Wärtsilä believe in empowerment, ownership and taking responsibility for our work. We support each other’s growth and co‑creation is the true basis of our innovation. We have courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe that by being your true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we learn and grow from them. We want everyone to voice their opinions freely, and that is why we have built an environment that empowers you and everyone around you, where you can feel safe and cared for. Are you eager to be part of this ambition? We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking for a colleague with a shared passion for smart technologies and a sustainable future. Contact & Next Steps We hope to hear from you soon by submitting your application through our careers portal. We aim to keep you updated on the process throughout. Welcome to join us in shaping the decarbonisation of marine and energy At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job‑relevant merits and abilities. According to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. #J-18808-Ljbffr