Head of Product Design

About us 👇🏼 lemlist is the sales engagement platform that gives sales teams the unfair advantage they deserve.Bootstrapped since day one, we’ve grown from 0 to $35M ARR in 6 years, without raising a single dollar.Today, we’re a profitable B2B SaaS company valued at $150M, trusted by 40,000+ sales teams worldwide to book more meetings and close more deals. As Head of Design at lemlist, you’ll lead and scale our design team across product, and user experience. You’ll work closely with our Designers, PMs, and Engineerings to shape how our products look, feel, work and most importantly solve real problems for our users. This role is about user impact, not just pixels: you’ll set the vision for design, empower your team, and raise the bar for creativity & execution. You will: Develop a deep understanding of our market, industry, users, company, and product vision Dig beneath the surface to uncover real problems and opportunities Define and articulate a bold design vision that aligns with lemlist’s mission and product strategy Establish design principles, processes, and systems that drive consistency, speed, and quality across squads Challenge and drive each Product Designer to raise the bar and reach higher impact Be hands-on by owning the entire delivery process with Product Managers Push the boundaries of what “great design” means in the Sales tech space, especially as AI is changing how Sales teams work Create world-class design experiences that position lemlist as the leading software in our space Shape what the future of Product Design looks like (including AI) We’re not looking for designers who: Only remains in a management position Only sees design by the book Tries to reinvent the wheel everywhere Wait for instructions instead of being proactive Are uncomfortable speaking with users or digging into real value creation Don’t make user impact their priority Enjoy their comfort zone Spend more time in processes and complexe methodologies than bringing value to users What’s in it for you: Drive innovation in the Sales tech space Define and scale the product design culture at one of the fastest growing Sales tech Saas Challenge the statut quo of the industry A lot of autonomy on how your squad should thrive to be successful A place where best ideas win A remote friendly environment A chance to work with an innovative, fast-paced team with a bias for action Key results Within 3 months you will have: Gained a deep understanding of our product, industry, and vision Built relationships with lemlist users, and have a deep understanding of them Owned the entire delivery process from end to end Successfully created value for users Identified problems and defined how product design should evolve at lemlist Within 12 months you will have: Launched solutions that positively impact users and the company’s revenue Established yourself as an industry expert with deep insight into our customers Influenced and improved the roadmap Helped shape the future of lemlist and Sales prospection Established a design culture where excellence, speed, and user-centricity are the norm Raised the bar and supported Product Designers to deliver more impact Preferred experience Must have You have 7+ years of experience in Product Design, with at least 3+ years in a leadership position. Scale-up experience is preferred. Proven experience elevating design quality and growing the impact of design teams in SaaS environments Strong portfolio showing excellence in product design and design leadership, we believe in “lead by example” You have a big bias for action → You are a “débrouillard”, and understand the value of speed & execution Hands-on mindset: comfortable switching between strategic vision and execution Strong communication skills Fluency in English & French Strong pragmatism and good taste for software Solid knowledge of SaaS markets & mechanisms Strong business acumen Ability to inspire and lead teams Humility, curiosity, passion and a growth mindset Nice to have Ability to easily process and synthesize information Experience in Sales tech High tech literacy Background in Sales or Operations Background in Product Management Recruitment process Interview with Victoire our Talent Acquisition Manager Interview with Kévin, our VP of Product & Design Interview with Mael, our CPO Business Case (async.) + Live Q&A with Maël, our CPO Interview with Charles, our CEO Reference Check Offer #J-18808-Ljbffr