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Customer Experience Specialist
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OverviewCustomer Experience Specialist (French & English) with Relocation to PortugalAbout the jobPosition: Bilingual Customer Experience Specialist (French & English) WITH Relocation to PortugalKickstart your international career in sunny PortugalJoin a vibrant, supportive team in Lisbon or Porto and work with some of the world’s leading brands as a Bilingual Customer Experience Specialist. Whether you’re looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.What's in It for You?Competitive Salary Earn 13,000 to 15,500 per yearMeal Allowance Enjoy delicious meals on usTransport Allowance Get to work with easeHealth Insurance Coverage from Day 1, free after 6 monthsPerformance Bonuses Earn more based on your successRelocation Support We’ll help you settle in smoothlyYour Day-to-DayYour Role: Customer Experience Specialist, you’ll be the first point of contact for customers across various channels – phone, email, chat, and social media. Your mission is to deliver top-notch service, solve problems, and leave customers feeling supported and valued.Help customers with orders, questions, and tech issuesEngage across multiple communication channelsTailor your tone and approach to match brand guidelinesResolve escalations with professionalism and empathyLog cases and interactions with accuracy and careExperience in customer support (voice, email, or chat) is a big plusTech-savvy or have troubleshooting experience? Even betterExcellent communication and multitasking skillsCool under pressure, with a positive attitudeFluent in French and EnglishWhy Join Us?We’re not just offering a job—we’re offering an adventure. Live and work in one of Europe’s most beautiful countries, develop your career with international brands, and be part of a team that truly values people.Apply today and take the leap toward a rewarding global career in Portugal #J-18808-Ljbffr