General Services Manager – Operations Manager M/F

Your responsibilities

Operational Management Of Sites And Facilities

• Monitoring of preventive and corrective maintenance (offices, common areas, equipment)
• Management and processing of internal tickets via the dedicated tool
• Ensuring compliance with safety, hygiene, and regulatory standards (fire, accessibility, HSE)
• Coordination of fit-out work, renovations, and technical interventions
• Administrative follow-up of leases, communication with landlords, and handling routine requests
• Participation in safety audits and regulatory inspections

Employee Services & Quality Of Work Life

• Coordination of internal services: reception, mail, reprography, supplies
• Monitoring of equipment and consumables purchases
• Regular checks of the condition of workspaces and meeting rooms.
• Restocking of consumables (coffee machines, supplies, paper…)
• Light handling tasks: simple assembly of small furniture, tightening of handle screws, and minor daily maintenance (cardboard disposal, moving desk units, etc.)
• Contribution to Quality of Work Life initiatives and workspace improvements.

Management Of Service Providers And Suppliers

• Operational monitoring of contracts (cleaning, security, maintenance, coffee, etc.).
• Participation in identifying needs and preparing tenders.
• Quality control of services and monitoring of service commitments.
• Participation in tenant committees, safety meetings, green committees, and inter-company catering bodies
• Occasional facilitation of operational meetings with service providers

Fleet Management

• Operational monitoring of vehicles: assignments, maintenance, renewals, appointments
• Interface with leasing companies and suppliers
• Updating tracking tools (mileage, costs, schedule)
• Administrative management: contracts, fines, insurance, fuel cards
• Occasional travel for fleet management

Insurance Management

• Monitoring of insurance for premises and equipment
• Monitoring of liability insurance and executive liability
• Management of insurance related to company vehicles
• Participation in claims reporting and follow-up

Cross-functional Tasks And Continuous Improvement Projects

• Participation in the implementation and monitoring of performance indicators (KPI)
• Contribution to the formalization and improvement of processes (maintenance, fleet, purchasing, safety)
• Participation in the digitalization of tools and procedures
• HSE regulatory monitoring and participation in compliance efforts
• Contribution to cross-functional projects: relocations, space optimization, CSR initiatives

Service Continuity And Relay Role

• Ensure operational continuity in the absence of the manager.
• Keep documentation, records, and procedures up to date.
• Act as an operational and versatile point of reference across one or more areas (maintenance, fleet, employee services…).

Your Profile

Education and experience

• Bachelor’s to Master’s degree (Bac+2 to Bac+5) in management, administration, logistics, or equivalent
• 3 to 5 years of experience in general services, operations, or multi-site management.
• Driver’s license (Category B)

Technical skills

• Proficiency in office tools (Excel) and service management tools
• Knowledge of HSE and safety regulations
• Ability to manage tenders and negotiate
• Ability to travel for work
• Knowledge of Power BI is a plus

Behavioral skills

• Rigor, organizational skills, versatility
• Analytical mindset and responsiveness
• Excellent interpersonal skills and service orientation
• Autonomy, reliability, and ability to prioritize

Benefits

• Meal vouchers worth €9 with 60% employ