Senior Customer Experience Operations Leader

il y a 17 heures


Paris, France Pigment Temps plein

A leading SaaS company in Paris is looking for a Senior CX Operations Manager to enhance customer success processes and drive operational excellence. You will collaborate with various teams to optimize customer journeys, develop KPIs, and manage customer success systems and tools. Ideal candidates should have 5-8 years of Operations experience in a high-growth tech environment and possess strong analytical, communication, and stakeholder management skills. This position offers a competitive package and a hybrid work environment.
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