Senior L2 Customer Care Expert – Spanish Market

Evaneos is hiring an L2 Customer Care Expert DE to handle escalated disputes in German, with English support for US and Dutch clients. You will own complex cases, apply consumer law, and balance refunds or rebookings within budget while delivering a premium, empathetic travel experience.You will collaborate with L1, the BPO/QA team, and internal stakeholders...

Evaneos is seeking an L2 Customer Care Expert ES to handle the most complex traveler cases with empathy, fairness, and authority from our Paris HQ. You will own escalated disputes, apply consumer travel regulations, and decide on gestures within budget to protect both the traveler relationship and Evaneos interests.You will primarily support the Spanish...

From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world.At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment...

Req ID: FEQ427R219 Databricks is looking for a bold, strategic, and execution-oriented senior executive to lead our Energy industry go-to-market (GTM) motion across the Europe, Middle East, and Africa (EMEA) region. As a key member of our global industry GTM team, you will shape and drive how Databricks engages the energy sector in one of the world's most...

Ready to be part of the Legal Tech revolution? Vision:As a leading software-as-a-service (SaaS) provider, Dilitrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020, our ambition is to

Evaneos is seeking an L2 Customer Care Expert DE to resolve complex disputes for DACH, US, and Dutch clients in English. You will collaborate with L1, BPO, and cross-functional teams to ensure premium, empathetic resolutions while protecting traveler relationships and Evaneos interests.You will lead crisis response, apply consumer laws, and drive...

Role & impactAt Evaneos, we believe that every traveler deserves a real human connection when their journey takes an unexpected turn. While AI and self-service handle the majority of customer interactions, some situations demand something more: a skilled expert who can investigate, negotiate, and resolve with both empathy and authority. We're looking

Role & impact At Evaneos, we believe that travel can be a force for good, more responsible and more authentic, for those who experience it and for the destinations that welcome them. Behind every trip is a promise: that when things get complicated, someone truly capable will be there to help. We’re looking for a Customer

Role & impactAt Evaneos, we believe that every traveler deserves a real human connection when their journey takes an unexpected turn. While AI and self‑service handle the majority of customer interactions, some situations demand something more: a skilled expert who can investigate, negotiate, and resolve with both empathy and authority. We're looking