IT Business Operations Expert for Corporate Functions

Overview Title: IT Business Operations Expert for Corporate Functions Company: Ipsen Pharma (SAS) About Ipsen: Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram. Job Description Ipsen is strengthening its Global Digital IT Operations to ensure robust, efficient, and value-driven IT services for its Corporate Functions. We are looking for an IT Business Operations Expert – Finance & Procurement, a key role ensuring the smooth delivery, stability, and continuous improvement of IT services supporting Finance and Procurement activities. In an outsourced delivery model, this role acts as the operational backbone between business users, IT partners, and external vendors, ensuring service quality, business satisfaction, and long-term value creation. Your responsibilities Ensure reliable day-to-day IT operations for Finance & Procurement applications, including maintenance, support, and service continuity. Act as the primary operational interface between business users, IT teams, and outsourcing partners. Monitor service performance (KPIs, SLAs), budgets, and operational risks, ensuring alignment with business expectations. Support service transitions from build to run and ensure operational readiness. Manage vendor performance, contracts, and service commitments, including service credits and improvement actions. Identify opportunities to optimize services, improve processes, and drive operational efficiencies. Contribute to governance, reporting, and decision-making forums related to service delivery. Your profile & expertise Solid experience in IT service delivery and application operations, ideally in Finance & Procurement domains. Technical/Functional expertise of SAP BFC (Financial Consolidation) & SAP Concur (Travel and Expense). 8+ years on IT application management for Finance & procurement business perimeter. Comfortable working in outsourced environments and coordinating multiple stakeholders (business, IT, vendors). Strong operational mindset with the ability to balance service quality, cost control, and business satisfaction. Structured, reliable, and proactive, with the ability to anticipate risks and propose improvements. Fluent in English; comfortable working in an international environment (French is a plus). Why join Ipsen? A central operational role supporting critical Corporate Functions. High interaction with business stakeholders and strategic IT partners. Opportunity to drive service excellence and continuous improvement in a global organization. Collaborative, international environment focused on impact and accountability. #LI-HYBRID #LI-JR01 Nous nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons « The Real Us*. La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. *Soyons nous-même #J-18808-Ljbffr