Phone Support Specialist

Il y a 7 jours

Paris, Nouvelle-Aquitaine, France Hub Temps plein

Shine is looking for a Customer Experience Specialist – Phone Squad in France, on-site, to be the voice of Shine for entrepreneurs and business owners managing their professional accounts. You will respond to inbound calls, address administrative, banking, and technical questions, and deliver high-quality support.

You will work closely with Edouard and Minh in the broader Customer Experience organization, using tools like Slack, Notion, and Intercom to improve the customer journey and

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