Emplois actuels liés à Customer Support Consultant - AubignysurNère - Kyriba Corp.
-
Senior Specialist Sales Enablement – EMEA
il y a 1 semaine
Aubigny-sur-Nère, France E710-Goodyear France Temps pleinAbout GoodyearWe’re dedicated to producing, innovating, and servicing the best tires in the world. For over 125 years, Goodyear has led the way in developing smart solutions that shape the future of mobility. Today, we’re one global team united by bold thinking, relentless drive, and a passion to exceed expectations. If you’re ready to embrace change...
-
Customer Support Specialist
il y a 1 semaine
La Roche-sur-Yon, France Mapal OS Temps plein**_Qui sommes-nous ?_** Le groupe MAPAL propose le meilleur logiciel de gestion pour les établissements multisites en hôtellerie-restauration. Nous avons réuni sept entreprises afin de créer une puissante solution, spécifique aux besoins du secteur de l’hôtellerie-restauration et leader sur le marché. Notre suite de gestion pour...
-
Charge de Documentation Customer Support
il y a 1 semaine
Port-sur-Saône, France Euroserum Temps pleinDans un environnement international, le Chargé de Documentation établi la documentation liée à nos exportations, au sein du service Customer Support rattaché à la Direction Commerciale. Eurosérum appartient au groupe Sodiaal, qui rassemble une communauté de 16 000 éleveurs et de 9 000 collaborateurs. 1ère coopérative laitière française, Sodiaal...
-
Global Market and Product Management Specialist
il y a 1 semaine
Aubigny, France CMA CGM Temps pleinLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...
-
Senior Solution Consultant – Battery Recycling
il y a 2 semaines
Vitry-sur-Seine, France Smiths Group Temps pleinSenior Solution Consultant – Battery Recycling Full-time Grade: 12 Employee Group: Permanent Global Region: Global Smiths Detection is a global leader in detection and control technologies for the protection of people and property, promoting safety, security, and freedom of movement in today’s world. The Senior Solutions Consultant plays a pivotal role...
-
Consultant Fonctionnel Plm H/F
il y a 2 jours
Saint-Ouen-sur-Seine, France Inetum Temps pleinEn tant que Consultant Fonctionnel PLM vous intervenez auprès nos clients grands comptes et ETI dans la mise en oeuvre et l'évolution de leurs projets PLM, SLM ou ALM. Un poste challengeant dans une structure à taille humaine (120 personnes) où la prise d'initiative est la bienvenue. Vous êtes : Fort de vos capacités d'écoute et d'analyse ainsi que...
-
Customer Service Representative
il y a 2 semaines
Villebon-sur-Yvette, France Videojet Temps plein**WONDERING WHAT’S WITHIN DANAHER? TAKE A CLOSER LOOK.** At first glance, you’ll see Danaher’s scale. With $22.3B revenue, our 69,000 associates work across the globe at more than 25 unique operating companies within four platforms — life sciences, diagnostics, water quality, and product identification. Career development is important to us -...
-
Customer Success Manager
il y a 1 semaine
Neuilly-sur-Seine, France Digipop Conseil Temps plein**La société**: solution e-commerce qui facilite les processus de vente d'aliments et d'accessoires en clinique tout en fidélisant la clientèle des vétérinaires. Equipe composée de 8 passionnés. **Poste avec de bonnes notions techniques demandées: à la fois orenté satisfaction client et aussi support.** **Très bonne connaissance de Zendesk ou...
-
Consultant CRM Salesforce H/F
il y a 2 jours
Ivry-sur-Seine, France Docaposte Temps pleinDescription de la mission Au sein de l'équipe CRM et Connaissance Client, le/la Consultant CRM Salesforce prend en charge la réalisation et la coordination de projets en vue du maintien et de l'évolution de l'outil pour répondre aux besoins métiers des utilisateurs. Il/elle exerce des missions variées qui ont pour finalité un outil fluide et fiable...
-
Global Data Insight and Innovation Expert
il y a 1 semaine
Aubigny, France CMA CGM Temps pleinCEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team...
Customer Support Consultant
il y a 4 semaines
Customer Support Consultant (12 month FTC) page is loaded## Customer Support Consultant (12 month FTC)locations: La Defense, Francetime type: Full timeposted on: Posted Todayjob requisition id: R-05689It's fun to work in a company where people truly BELIEVE in what they're doing*We're committed to bringing passion and customer focus to the business.*Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba’s real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit .## Why this role mattersAt Kyriba, we power the world’s leading treasury and finance teams. As a Customer Support Consultant (12month fixed term contract) you’ll be the trusted partner helping clients get the most from our SaaS platform—delivering fast, thoughtful support and shaping a smooth end-to-end journey. You’ll combine treasury know-how with outstanding communication to drive satisfaction, adoption, and long-term success.## What you’ll do* Be the go-to expert for client support across phone, email, and portal—meeting SLAs with confidence and care.* Support key modules in the Kyriba platform: cash management, bank reporting, cash positioning, forecasting, payments, in‑house banking, financial transactions, and GL processing.* Own issues from first contact to resolution—diagnose, troubleshoot, and guide clients clearly and proactively.* Track case quality and speed, always aiming to improve time-to-resolution and client satisfaction.* Partner with product and engineering on escalations—bring the right people together to solve the right problems.* Capture and share knowledge—document solutions and contribute to a living knowledge base.* Use data to spot patterns, identify friction points, and recommend improvements to customer journeys.* Analyze feedback to influence roadmap conversations and service enhancements.* Build trusted relationships through tailored communication and follow-through.* Join a Sunday shift roughly once every two months.## What you bring* Bachelor’s or Master’s in Business, Finance, Accounting—or equivalent experience.* 2–4 years in customer support ideally in a SaaS environment.* Treasury experience or knowledge is a plus.* Comfortable with cloud/SaaS support practices and tools.* Excellent communication skills: crisp writing, clear explanations, strong stakeholder management.* A proactive, hands-on problem solver who thrives in a fast-paced, growing environment.* Fluency in English, and advanced French.**Kyriba’s Core Values****Think Big & Constantly Innovate:**We have a confidence to think big, to embrace change, challenge the status quo, and continuously evolve – staying on top of new technologies and industry progress.**Put Our Customers’ Needs First:**We are passionate about delivering the highest value and supporting our customers with end-to-end care through their entire customer journey.**Act with Integrity:**Integrity is at the heart of everything we do. We take personal responsibility for our actions, our own decisions, and honor each other’s contributions. With honesty, respect, trust and transparency, we empower each other through an inclusive environment where everyone can bring their best selves.**Work as One Team:**We are driven by our common goals and share in each other’s success and failures, learning and working together as a team.**Strive For Excellence:**We bravely take on new challenges with a focus of continuous improvement, whilst delivering the ultimate professionalism and quality customer care, and cutting-edge innovation.
#J-18808-Ljbffr
