Sales Operations Specialist

Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner. By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 14 offices in 11 European countries
• 30+ nationalities represented, average age: 32
• 10,000 corporate clients trust us
• €80M in revenue in 2025, with a target of around €100M in 2026
• Profitable for three years
• Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
• An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service

A strong culture built around 4 core values

• Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
• Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
• Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
• Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, transparency, rigor, and reliability.

Why join us?

• We operate at the heart of a strategic and fast‑evolving sector: international payments for SMEs — a complex, high‑potential market.
• We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
• Our platform integrates cutting‑edge technologies (AI, automation…) making it an ideal playground to test, learn, and innovate continuously.
• You'll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions.
• iBanFirst is profitable and backed by long‑term investors: Xavier Niel and Bpifrance, historical shareholders, and Marlin Equity Partners, who joined in 2021 to support our international ambitions.

Recruitment Context

As iBanFirst restructures and scales its Revenue Operations function, we are strengthening the Sales Operations pillar to drive operational excellence across our commercial teams in Europe. With a new CRO on board and country managers evolving across markets, this is the right moment to bring in someone who can define, implement, and enforce rigorous sales processes — and help transform iBanFirst from a broker into a fully tech‑led commercial organisation.

Manager & Team

You will report to Anne‑Sophie Pradier, VP Revenue Operations & Partnerships.

The Revenue Operations team is structured around three complementary pillars:

• Revenue Operations — strategic analytics, KPI definition, funnel intelligence, business partnering with the CRO
• Sales Operations — execution-focused, working closely with country managers and commercial teams on process, CRM, and productivity (this role)
• Sales Enablement — training and development, sales content and tools, and cross‑functional alignment with Marketing and Product to equip commercial teams with the knowledge, materials and skills they need to perform

The team currently includes:

• A Salesforce Administrator
• A Sales Enablement Specialist
• A Sales Operations Specialist
• A Revenue Operations Specialist

Besides the existing RevOps you will work closely wi