Global Recruitment Ops specialist
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Your mission
Make the TA organization measurable, governable, and efficient.
1. Process Design & Standardisation
Design and deploy a unified intake process across all verticals: consistent, adopted, and auditable
Build scorecards by job family in partnership with each TA
Define and publish SLAs by vertical
Create and maintain the TA wiki: the single source of truth for all processes, templates, and standards
Build structured onboarding programmes for new ICs and incoming RPO partners
Conduct quarterly process audits: identify drift, degradation, and non‑compliance and act on it
2. Data, Reporting & Dashboard
Build and maintain the monthly ExCo TA dashboard
Produce hiring manager dashboards by vertical
Run quarterly NPS analysis: candidate NPS by vertical, trend tracking, corrective alerts
Measure and report on transformation impact: before/after on every major project
Partner with the Head of TA to create the conditions for reliable, actionable reporting
3. ATS Management & Automation
Lead full ATS & CRM deployment and configuration across all verticals
Identify and eliminate low‑value manual tasks through workflow automation
Build and maintain ATS/HRIS integrations for seamless data flow
Develop the 12‑month AI roadmap in partnership with the Head of TA
Identify use cases: job description generation, CV screening support, candidate communication automation
Pilot and evaluate tools (Dust and equivalents), track adoption and efficiency gains
Train the team on AI tools and embed them into existing workflows
4. Quality Assurance & Continuous Improvement
Set up degradation alerts on key metrics: NPS, TTH, ITW/hire ratios
Build and monitor cross‑vertical consistency on process, evaluation criteria, and candidate experience
Produce corrective action plans when SLAs are missed or KPIs degrade
Report quarterly to the Head of TA on operational health across all verticals
5. Cross‑functional Interfaces
Primary operational interface with HRIS on data flows and system integrations
Interface with C&B on compensation benchmark data embedded in TA reporting
Support People Partners on the design of the internal mobility tracking process
Coordinate with RPO partners on SLA compliance and performance reporting
You are in the right place if
5+ years in Talent Acquisition, with meaningful RecOps experience
ATS deployment and optimisation (Lever, Greenhouse, Ashby, or equivalent & CRM)
TA dashboard construction and C‑level reporting
Process design in a scale‑up or high‑growth environment
Strong data culture: critical reading of TA metrics, not just reporting them
Genuine interest in AI and its applications to HR operations
Fluent in English. French is a plus.
Recruitment process
HR screening with one of our Talent Acquisition Partners (45min)
Business / Technical interview (45min)
Internal Stakeholder (team) interview (45min to 1h)
Back Market Values fit interview (45min)
Benefits
We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives.
Impact‑driven work with hands‑on career development in an innovative, driven, and fast‑paced
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