Revenue Operations Manager

About DuneDune is on a mission to make crypto data accessible. We’re a collaborative multi-chain analytics platform used by thousands of developers, analysts, and investors to understand the on-chain world and the frontiers of finance. We’re a team of ~60 employees, working across Europe and eastern US timezones. We believe in our mission, and in building a powerful, open product that allows individuals and communities to do deep research into ecosystems like Bitcoin, Ethereum, Solana, and many more. We’re backed by some of the world’s best investors. In February 2022, we announced our Series B funding round led by Coatue and Union Square Ventures. We’re using the funds to educate, reward, and empower a new generation of onchain analysts. About The RoleWe’re hiring a Revenue Operations Manager to act as a strategic operator and force multiplier across Dune’s GTM organization. This is not a pure tooling or reporting role. You’ll operate as a cross-functional expert to the GTM team, partnering closely with Sales, Sales Development, Customer Success, Marketing, and Leadership to shape how Dune plans, executes, measures, and scales revenue. Your mandate is to bring clarity to complexity—understanding the current state (as-is), defining the future state (to-be), and building the processes, systems, and operating rhythms that get us there. You’ll spend significant time in the data, but your output is better decisions, better execution, and better performance, not dashboards for their own sake.ResponsibilitiesAct as a strategic partner to GTM leadership on planning, forecasting, and execution.Own end-to-end revenue operations across Sales, SDR, Marketing and Customer Success.Diagnose the current GTM operating model (as-is) and design scalable future-state processes.Identify bottlenecks, inefficiencies, and data gaps across the funnel and drive solutions.Define what “good performance” looks like at each stage of the funnel (e.g., SDR, AE, CSM).Build and maintain forecasting models, pipeline coverage targets, and capacity plans.Establish clear KPIs and reporting that enable accountability and decision-making.Reverse-engineer revenue targets into activity, pipeline, and capacity requirements.Own and evolve Dune’s GTM tech stack (HubSpot and related tooling), leveraging AI.Partner with Enablement and Leadership on coaching, learning, and performance improvement.Embrace automation, AI, and modern tooling to improve efficiency and signal quality.Ensure data integrity, process adherence, and operational excellence across teams.Immediate priorities in the first 90 daysDeeply understand Dune’s existing GTM motion, data sources, and reporting gaps.Analyze data to identify information gaps despite tooling.Identify the most critical blockers to forecasting accuracy and pipeline visibility.Clarify definitions, stages, and KPIs across the revenue funnel.Deliver early wins in reporting clarity, forecasting confidence, and process alignment.You might be a great fit for this role if youHave 5–8+ years of experience in Revenue Operations (RevOps), Sales Operations (SalesOps), or GTM Operations.Come from a SaaS background with exposure to scaling GTM teams.Have owned or significantly contributed to forecasting, planning, and compensation models.Are highly data-driven but equally strong in judgment, communication, and influence.Have deep experience with HubSpot and modern RevOps tooling (CRM, attribution, data enrichment).Can design systems and processes, not just maintain them.Have a strong problem-solving mindset and enjoy ambiguous, high-impact challenges.Are comfortable acting as a trusted advisor to senior stakeholders.Are excited to leverage AI and automation to improve how teams work.NoteworthyThis role is strategic and operational, not a reporting-only position.High EQ and stakeholder management skills are critical.You will be expected to challenge assumptions and improve how decisions are made.Crypto experience is not required; strong GTM experience is essential.Perks & BenefitsA competitive salary and equity package. Both salary and equity are in the top 25% of companies in the space.Employee equity terms with favorable strike price and a long exercise window.5 weeks PTO + local public holidays (that can be swapped to suit you).Fully remote-first approach within a distributed team with flexible working hours.Asynchronous and synchronous work balance to reduce meeting overload.Private medical insurance, dental & vision as standard.Paid parental leave: 16 weeks to primary and 6 weeks to secondary caregivers, fully paid, with a 2-week phased return.Quarterly offsites in various locations and a yearly travel allowance to co-work with others.An allowance for your at-home setup or local co-working space.Collaborate with some of the best people you’ll ever meet, plus Dune swag.We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionManagement and ManufacturingIndustriesSoftware Development #J-18808-Ljbffr