Bilingual IT Support Specialist
il y a 8 heures
Tata Consultancy Services is one of the largest service companies in the world. It employs more than 614,000 people in 55 countries, has over 100 service centers and generates a turnover of 26 billion euros. TCS has been present in France for 28 years, where it has 1500 employees and has gradually accelerated its investments, ensuring double‑digit annual growth over the last 5 years. TCS France now works with 80 major clients in France of the CAC40 and SBF120. Job Summary:Skilled and proactive IT Support Specialist fluent in both French and English to provide technical support and coordination for end‑user computing and EPOS systems. The role requires hands‑on troubleshooting, collaboration with multiple teams, and occasional store visits during rollout phases. Key Responsibilities:Provide technical support in both French and English for Windows OS 10/11 Point‑of‑Sale systems. Troubleshoot hardware peripherals including printers, scanners, PEDs, and cash drawers. Demonstrate strong hardware knowledge of bare metal devices, ports, and basic networking. Execute PC/Till build processes and ensure successful deployment. Coordinate effectively with: French customer stakeholders French Service Desk Computacenter technicians TCS EPOS Build & Engineering team at offshore India and UK OmniStore application team Create and maintain French‑language build documentation and knowledge base (KB) articles. Actively participate in internal and external meetings, providing clear communication on issues and scenarios. Visit retail stores as required during training room setups or pilot rollout phases. Key Skills:Fluent in French and English (spoken and written). Proven experience in IT support or similar technical roles. Strong problem‑solving and communication skills. Ability to work independently and collaboratively in a fast‑paced environment. Desirable Skills:Experience handling POS machines. Familiarity with remote deployment tools (e.g., ManageEngine). Knowledge of touch screen configuration for colleague vs. customer‑facing screens. Why join TCS: Join an international company and a leader in its field. Thrive in a multicultural environment with diverse and high‑impact projects. Develop your skills through continuous training. Benefit from an inclusive and collaborative company culture. Participate in innovative projects that are transforming the future. The recruitment process: An initial meeting with our HR team. A technical interview to assess your skills. A final interview with an operational manager. And then, welcome to TCS At TCS, diversity is an asset and inclusion is a daily commitment. We cultivate an environment where every talent, regardless of their background or experience, can express themselves, grow, and fully contribute to our collective success. #J-18808-Ljbffr
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Bilingual IT Support Specialist
il y a 1 semaine
Lille, Hauts-de-France TCS Temps pleinWe are seeking a Skilled and proactive IT Support Specialist fluent in both French and English to provide technical support and coordination for end-user computing and EPOS systems. The role requires hands-on troubleshooting, collaboration with multiple teams, and occasional store visits during rollout phases.Key Responsibilities:Provide technical support in...
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Customer Experience Specialist
il y a 5 heures
Lille, France Cross Borders Talents Temps pleinAbout the jobCustomer Experience Specialist (French & English) W/ Relocation to PortugalPosition: Bilingual Customer Experience Specialist (French & English) WITH Relocation to Portugal What’s in it for you? Competitive Salary: Earn 13,000 to 15,500 per year Meal Allowance: Enjoy delicious meals on us Transport Allowance: Get to work with ease Health...
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End User Support Specialist
il y a 9 heures
Lille, France UST Temps pleinIT Recruiter at UST Global📌 Looking for Power Platform Developer with Model - Driven Apps experience Work Format: on-site, 5 days a week, Lille, France. UST is looking for a talented End User Support Engineer to manage large scale infrastructure support and will be working with one of the leading Supply Chain providers in the UK. The ideal candidate...
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il y a 2 semaines
Lille, France PLACE DES ENERGIES Temps pleinVous souhaitez vous former dans un environnement IT stimulant, au cœur des enjeux de cybersécurité, de digital workplace et de support technique ? Rejoignez Place des Énergies pour contribuer à la structuration d’un SI moderne et agile, au service de plus de 70 collaborateurs. **VOS MISSIONS**: Accompagné(e) du Responsable IT, vous serez amené(e)...
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End User Support Specialist
il y a 2 semaines
Lille, France UST Temps pleinWork Format: on-site, 5 days a week, Lille, France.UST is looking for talented and End User Support Engineer to manage large scale infrastructure support and will be working with one of the leading Supply Chain providers in the UK. The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal...
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End User Support Specialist
il y a 2 semaines
Lille, France UST Temps pleinWork Format: on-site, 5 days a week, Lille, France.UST is looking for talented and End User Support Engineer to manage large scale infrastructure support and will be working with one of the leading Supply Chain providers in the UK. The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal...
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End User Support Specialist
il y a 7 jours
Lille, France UST Temps pleinWork Format: on-site, 5 days a week, Lille, France.UST is looking for talented and End User Support Engineer to manage large scale infrastructure support and will be working with one of the leading Supply Chain providers in the UK. The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal...
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End User Support Specialist
il y a 3 jours
Lille, France UST Temps pleinWork Format: on-site, 5 days a week, Lille, France.UST is looking for talented and End User Support Engineer to manage large scale infrastructure support and will be working with one of the leading Supply Chain providers in the UK. The ideal candidate should have the ability to work creatively and analytically in a problem-solving environment. The ideal...
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il y a 4 semaines
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