Customer Experience Specialist

il y a 2 semaines


Lille, France Cross Borders Talents Temps plein

About the jobCustomer Experience Specialist (French & English) W/ Relocation to PortugalPosition: Bilingual Customer Experience Specialist (French & English) WITH Relocation to Portugal What’s in it for you? Competitive Salary: Earn 13,000 to 15,500 per year Meal Allowance: Enjoy delicious meals on us Transport Allowance: Get to work with ease Health Insurance: Coverage from Day 1, free after 6 months Performance Bonuses: Earn more based on your success Relocation Support: We’ll help you settle in smoothly Your Day-to-Day As a Customer Experience Specialist, you’ll be the first point of contact for customers across various channels (phone, email, chat, and social media). Your mission is to deliver top-notch service, solve problems, and leave customers feeling supported and valued. Help customers with orders, questions, and tech issues Engage across multiple communication channels Tailor your tone and approach to match brand guidelines Resolve escalations with professionalism and empathy Log cases and interactions with accuracy and care Experience in customer support (voice, email, or chat) is a big plus Tech-savvy or have troubleshooting experience? Even better Excellent communication and multitasking skills Fluent in French and English Why Join Us? We’re not just offering a job—we’re offering an adventure. Live and work in one of Europe’s most beautiful countries, develop your career with international brands, and be part of a team that truly values people. Apply today and take the leap toward a rewarding global career in Portugal #J-18808-Ljbffr



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