Team Lead, Customer Care — Fintech Scale-Up

About the jobAt Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace - one that enables our customers to save money and travel better.The vision of the...

As Operations Manager, Customer Care, you’ll run and improve pony’s customer care teams, operations and systems. You will keep ticket volumes under control, reduce resolution time and cost without compromising quality, and build a leaner, more automated Customer Care operation. You will own the team’s workflows, capacity planning, tools, knowledge base...

Role & impactAt Evaneos, we believe that travel can be a force for good, more responsible and more authentic, for those who experience it and for the destinations that welcome them. As our community of travelers grows, so does our commitment to delivering seamless, effortless support at every stage of their journey. We're looking for a Customer Ops &...

Hi, we’re Back Market.We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.Yep, you read that right. Turns out refurbished tech is way better for the...

About Mistral Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are...

Overview As the Global Process Owner, you are the guarantor of the design, harmonization, convergence and optimization of some Customer Care processes worldwide. Your goal is to support the transformation of our current approach into an agile, process-driven organization to support the Group's growth and efficiency ambitions. You will be able to quickly...

About Mistral Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are...

Homa is a global mobile game developer and publisher creating games people love. We partner with studios and internally develop games, having launched over 80 titles, reached over 2 billion downloads, and seen our game All in Hole break into the global top-50 grossing charts. These are milestones, not the finish line.With deep expertise in product and...

How will you CONTRIBUTE and GROW? Overall Purpose of the Role: This is a unique opportunity to join a major Group-wide initiative. As our HR Project Intern, you will directly support the Customer Care Director in structuring and developing the HR backbone of our international organization. Your role will be key in attracting, developing, and empowering the...