(fluent German
il y a 4 jours
Who we are?SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?What you will do :Deliver outstanding customer support via emails and callsManage partner requests according to assigned tasksHandle account services, data updates, identification issues, and account closuresMaintain clear and structured case documentationCollaborate with internal teams to ensure efficient issue resolutionBuild strong and lasting customer relationshipsKeep up with evolving tools and technologyHandle sensitive customer data with care and securityApply the latest and greatest customer happiness practicesMaintain deep understanding of client solutions and meetKPICommunicate with developers and cross-functional specialistsWhat you need to succeed in this role :Excellent English and German skills (C1 for both spoken and written)Experience in customer supportStrong analytical thinking and research skillsPositive, proactive and responsible attitudePersonal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)Will be a great plus :Background in banking or financial servicesExperience with CRM systemsBenefits and Perks :Fixed schedule : Monday–Friday, 9 AM – 6 PM CETOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also –internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsThe items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with usOver 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.Know someone perfect for the role? Refer them and get rewardedWe adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. #J-18808-Ljbffr
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Aerospace Instructor
il y a 4 jours
Lyon, France OnTarget Communications Temps pleinScope: Full Time, Employed Model: Fully Onsite Salary: As Per Industry Norm Industry: Aerospace Responsibilities Identify and anticipate training needs through regular assessments, ensuring our clients teams stay ahead in compliance and technical expertise. Design and maintain high-quality training materials and syllabi for regulatory and technical topics...
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German-Speaking Enterprise Account Executive for Europe
il y a 4 jours
Lyon, France Santévet Temps pleinA leading pet health insurance provider is seeking an experienced Enterprise Account Executive for the German market. This role, based in Lyon, requires a results-driven professional with a proven sales track record in B2B tech environments. Candidates should be fluent in German and English, with at least three years of enterprise-level sales experience....
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Product Support Engineer
il y a 1 semaine
Lyon, France Edmund Optics Temps pleinJoin the excitement at Edmund Optics®, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing. At Edmund Optics...
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Contract Manager Renewables
il y a 1 jour
Lyon 3e, France ALDEBARAN GROUP Temps pleinCONTRACT MANAGER SUMMARY: This position is a key position to participate to the development of offshore wind farms projects in Europe Speaking German and English fluently is mandatory for this role. In addition, French would be a plus You will be part of a team developing large wind projects offshore YOUR SCOPE: The Contract Manager is a critical role,...
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Contract Engineer Renewables
il y a 1 jour
Lyon 3e, France ALDEBARAN GROUP Temps pleinCONTRACT MANAGER SUMMARY: This position is a key position to participate to the development of offshore wind farms projects in Europe Speaking German and English fluently is mandatory for this role. In addition, French would be a plus You will be part of a team developing large wind projects offshore YOUR SCOPE: The Contract Engineer is a critical role,...
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English / German / Spanish / Italian Tour Guide Lyon
il y a 1 semaine
Lyon 5e, France Find My Guides Temps pleinFind my guides are looking for passionate and knowledgeable hosts to join our team in Lyon to deliver private and personalised walking experiences to small groups of travellers. As a FMG host you don’t need to be a professional tour guide. You don’t need to be for everyone because we match people with the right host. What you do need to be however is...
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Enterprise Account Executive
il y a 4 jours
Lyon, France Santévet Temps pleinEnterprise Account Executive - German Speaker M/F/NB at Santévet Permanent contract. This role can be based in Lyon, Paris or Barcelona. Regular travel is expected: once a month to our headquarters in Lyon and once a month within Germany. About Santévet Santévet Group is the leader in pet health insurance in France and Belgium, with established operations...
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Legal Counsel
il y a 4 jours
Lyon, France LumApps SAS Temps pleinLumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees. Our platform is a proven leader in this dynamic market with a truly unique vision and product....
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B2B Sales Pro
il y a 4 jours
Lyon, France Velenosi & Meredith Consulting Temps pleinA consulting firm in Sofia is seeking a B2B Sales Specialist fluent in Spanish, French, German, or Dutch, with strong English skills. You will identify and engage clients, build relationships, and negotiate sales agreements. The role offers a competitive salary, performance-based bonuses, and a hybrid work model that combines office collaboration with remote...
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Global Multilingual Support Specialist
il y a 4 jours
Lyon, France SupportYourApp Temps pleinA global support services company based in Lyon is hiring a Support Specialist to provide exceptional customer support and manage partner requests. The ideal candidate will be fluent in English and German, with experience in customer support and strong analytical skills. This role offers the opportunity to work fully remotely, a fixed schedule, and various...
