Cybersecurity Customer Trust

il y a 1 jour


Paris, France Concord EU Temps plein

Cybersecurity Customer Trust & Assurance Professional We help optimize leading North American and European businesses through expertly developed products based on artificial intelligence, cloud applications, and well-designed user experiences. Our Concord EU teams digitize traditional businesses and help launch new digital business models. Role Overview We are seeking a highly motivated and detail-oriented professional to join our Customer Trust and Assurance team, operating within a dynamic and growing cybersecurity program. This role focuses on supporting customer assurance activities, primarily by responding to security-related Requests for Information (RFIs) for our products and services. Think of this role as the "reverse side" of Third Party Risk Management (TPRM). Instead of evaluating others, you will showcase our own security controls and posture to assure customers of trust and safety in our platform. This is an exciting opportunity for a cybersecurity generalist with a solid foundation in IT and security concepts, strong communication skills, and the ability to thrive in a fast‑paced, customer‑facing environment. Fluency in French and residency, and availability to visit the office in Paris is required. Responsibilities Respond to customer security RFIs, questionnaires, and due diligence requests related to security, privacy, and compliance posture Collaborate with internal teams to gather, validate, and align responses Leverage and help maintain a central repository of security answers to ensure consistency and faster response times Interpret and communicate technical security concepts to non‑technical customer audiences clearly and concisely Support ad‑hoc customer trust and assurance initiatives, including audits, certifications, and process improvements Track customer deadlines and ensure timely and accurate delivery of all responses Requirements 3-5 years of experience in IT, cybersecurity, or a related technical field Experience with customer‑facing security responses, assurance activities, or sales‑related pursuits Strong understanding of core security concepts, including: Access controls Encryption Security frameworks Excellent written and verbal communication skills Proven experience with security questionnaires, customer trust programs, or security documentation Fluent in French and English (written and spoken) Seniority Level Mid‑Senior level Employment Type Contract Job Function Information Technology Industry IT Services and IT Consulting #J-18808-Ljbffr


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