Client Services Director

il y a 3 jours

Paris, France SAM Sensory and Consumer Research Temps plein

Join to apply for the Client Services Director role at SAM Sensory and Consumer ResearchLocation: Nantes | ParisAre you passionate about consumer research? Possess effective leadership skills? Confident in overseeing large-scale research? Want a multicultural working environment with fantastic colleagues?If so, we have exactly the right opportunity for youWho We AreWe are the leading international sensory and consumer research company specializing in food, beverages, cosmetics, personal care, and other consumer products. We have 19 proprietary state-of-the-art facilities across France, Germany, Italy, Switzerland, Spain, United Kingdom, Morocco, China and the USA, and cover more than 65 countries through our network of approved partners.SAM provides tailor-made solutions, delivering actionable guidelines to make our clients’ brands and products memorable.SAM is a great place to work.Join SAM to work with the most competent, creative, and fun team in the industry and let your work, opinions and ideas contribute to the future of sensory and consumer research.Become your most extraordinary self with support and development throughout your career.Best in classJoin our very diverse team of sensory scientists, food technologists, statisticians, psychologists, sociologists, strategic thinkers, marketeers, field managers, technicians and other sensory and research experienced colleagues.We're proud to be part of the Eurofins GroupWorld-leader in Testing for Life. With about 61 000 employees, Eurofins is a global leader in testing services and over the last 20 years has been one of the fastest growing companies in the world, thanks to its innovation in technology and service.Job SummaryReporting to the Managing Director, a Client Services Director is responsible and accountable for all the accounts in the cluster, as well as responsible for the strategic and financial planning for the business.Serve as the primary contact for all accounts within the clusterLead client relationships and ensure consistent communication across project lifecyclesDrive business development and identify growth opportunitiesDevelop and implement long-term strategic plans aligned with company objectivesCollaborate across departments and clusters to enhance internal synergy and client valueEnsure accounts meet revenue targets and maintain profitabilitySupport pricing strategies and contract negotiationsSupervise research teams to ensure timely, high-quality project deliveryProvide guidance on complex proposals, tenders, and client presentationsEnsure alignment of project execution with strategic goalsManage team resources and budgets effectivelyQualificationsMinimum 5 years of higher education with knowledge in market research and/or sensory researchKnowledge of food and/or cosmetic products, quantitative consumer research methodologies, sensory methodologies and statistics.Significant experience in a Research manager role at SAM or in other companiesExperience in leading and mentoring research teamsSkills in managing budgetsExcellent written and oral communication skills in English and FrenchProficiency in MS Office: Word, Excel, PowerPoint, etcStrong leadership abilities to manage teams and oversee large-scale research initiativesExcellent organisational and problem-solving skillsRigorous, responsive and proactiveInterested to learn more or apply? talent@samresearch.com #J-18808-Ljbffr

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