KYC Program Management Officer

YOUR WORK ENVIRONMENT Why AXA? Every day, we work together for human progress by protecting what matters. A mission that puts a smile on your face and makes you want to get up in the morning One of the world's leading insurers in the protection of property, people and assets, AXA is 145,000 employees and contributors who are committed to our customers on a daily basis, 51 countries in which we distribute our products and services and more than 90 million customers who place their trust in us worldwide. As a responsible corporate citizen, AXA is committed to social and environmental causes on a daily basis. We are committed to an inclusive policy that recognizes and values individual differences. Do these ambitions speak to you? Then come and change the world with us The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work. YOUR ROLE AND RESPONSIBILITIES Within the Group, you will join the Group Compliance department and more precisely the Group Anti-Money Laundering as Group KYC / c360 Program Management Officer. In light of the exciting opportunities presented by AXA's new strategic plan, it is essential to recognize that accurate and complete KYC is not only a regulatory requirement but also a critical commercial imperative. As regulatory scrutiny intensifies and requirements increase under new EU rules, having accurate data and a comprehensive 360‑degree view of our customers becomes increasingly important. In this context, the Compliance and Data teams have launched the ambitious KYC/C360 Program. This initiative aims to align our compliance efforts with commercial objectives, ultimately leading to enhanced customer insights and streamlined processes across various entities in both the EU and Asia. In that context, you will: Be responsible for overseeing the planning, execution, and delivery of multiple entity related KYC /c360 projects, Help install governance and reporting with key stakeholders for an effective portfolio management enabling timely delivery and arbitrage while securing budget, Act as a primary liaison between various stakeholders, including compliance, data governance, IT, entities and business units, to ensure alignment and facilitate communication throughout the program, Define key performance indicators (KPIs) for the program and monitor progress against these metrics to evaluate success and drive continuous improvement, Maintain comprehensive documentation of project plans, processes, and outcomes to ensure transparency and accountability. Provide regular status reports to senior management on program progress and challenges, Support business initiatives owners in translating business needs into IT requirements within structured projects, Ensure financial follow-up expenses/spending for the Program, Prepare and ensure Program´s passage through Group Strategic Projects Committee Gates, Identify potential risks and issues related to KYC and C360 initiatives and develop mitigation strategies to address them proactively. YOUR PROFILE Main competencies and experience Competencies Strong Project / Program Management skills in a complex/matrixed environment Focus on simplification and on operational efficiency Strong understanding of tech & data ecosystems Stakeholder management while establishing strong partnership with other central functions/entities Good understanding of insurance business and risk management topics Previous experience in regulatory compliance, particularly in KYC/AML or data governance, is highly desirable Behaviours Ability to take ownership for achieving concrete results with a hands‑on and pragmatic attitude High level of personal accountability and strong commitment Collaborative and builds trust Humble enough to listen to others who have the expertise Change agent mindset Experience Proven Project / Program Management record in a complex environment Experience in tech & data program management Successful experience in transformation Proven experience interacting with senior leaders and evolving in matrixed environments Exposure to the insurance industry WHY JOIN US You will join: A responsible company, towards people, including its employees and customers, and towards the planet A company with strong values A company promoting internal mobility and the training of its employees A company offering many benefits (Reward & Benefits | AXA Group) A flexible company, allowing hybrid work, in the office and from home. In line with our commitments, we celebrate each new hire by taking action for global reforestation: we plant a tree for every recruitment. So, are you ready to apply? #J-18808-Ljbffr