Guest Experience Lead – Burgundy Luxury Hotel
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Les Sources propose un poste de Guest Relations Supervisor à Gilly-lès-Cîteaux (FR) pour notre nouvel hôtel. Vous assurerez l’accueil des clients, les arrivées/départs, la remise des clés et l’accompagnement en chambre, en coordination avec les étages et les restaurants.
Vous supervisez la relation client, traitez les demandes et les plaintes avec tact, et encadrez les Guest Relations Agents. Maîtrise de l’anglais appréciée; sens du service, esprit d’équipe et leadership seront essentiels pour
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