Customer Service Lead — B2B

Vestiaire Collective is seeking a Head of Level 3 Customer Service to lead escalations across Paris and New York. You will steer expert teams, manage high-impact cases, and drive a scalable Level 3 model with a strong focus on fair decisions and customer empathy.You will partner with Legal, Policy, Trust & Safety, Product and Operations to reduce recurring...

DescriptionAs Team Leader Customer Operations (m/f/x), you will lead a customer-focused customer service team while ensuring operational excellence, service quality, and continuous process improvement. You will act as a key link between local operations, European stakeholders, and global teams to drive performance and customer satisfaction.Key...

Join to apply for the Director of Customer Service role at OnHires 📍 Location: France (Paris area preferred) The client is a global leader in replacement parts for aviation ground support equipment (GSE), supporting operations at 850+ airports worldwide. Their mission is to reduce downtime, maximize operational efficiency, and power a greener future for...

A global leader in aviation services is seeking a Director of Customer Service to enhance customer satisfaction in EMEIA & APAC regions. This role requires overseeing multi-country teams and complex B2B processes. The ideal candidate will have over 7 years of customer service leadership experience, strong analytical skills, and fluency in French and English....

Entreprise :Le Bureau des Talents est spécialisé dans la chasse, l'accompagnement et le coaching des talents pour les startups, les scale-ups et les entreprises à impact. Notre client est un acteur innovant du secteur de la santé qui développe une solution SaaS destinée aux dentistes. Dans un contexte de forte croissance, l'entreprise renforce son...

Nous recrutons pour l’un de nos clients, un(e) Lead Customer Success en CDI pour une Startup à fort impact dans l'Edtech.  🏢 Description de l’entreprise   Notre client est une startup proposant une marketplace dans l'éducation, complétée par un média à destination des étudiants (qui aide plus d'1 million d'étudiants chaque mois!)  Leur...

Google is seeking a Strategic Partner Development Manager for B2B in France to lead partnerships with top resellers and system integrators, drive lead generation, and grow mid-market and enterprise accounts. You will shape channel strategy, negotiate commercial terms, and coordinate with marketing, product, and legal teams.You will build and manage strategic

Job descriptionAI is rewriting how enterprises run. Payflows is the platform making it happen.The world’s largest companies are held back by complexity — disconnected systems, slow approvals, and manual workflows across Finance, Procurement, and Operations.Payflows is building the AI-native Finance OS for enterprise — connecting every process, person,...

Notre concept ? Incenteev est l'App Mobile du Manager Coach ! Face aux bouleversements des modes de travail et à la transformation des organisations, Incenteev met le digital au service de l’innovation managériale, en se donnant comme mission de créer la plateforme de management la plus engageante au monde. Pour mobiliser les équipes, Incenteev gamifie...