Customer Success Manager
il y a 5 jours
Customer Success Manager At Netrio, the Customer Success Manager models the company’s mission, vision, and values, acting as a guide for daily accountabilities. This role plays a key part in ensuring customers achieve maximum value from our services and solutions, serving as the primary point of contact to understand needs, manage service delivery, and ensure overall satisfaction. Key Responsibilities Serve as the primary point of contact for assigned customer accounts, building strong, long‑lasting relationships. Oversee the successful onboarding of new clients, ensuring they understand the full capabilities of the security services provided. Conduct regular check‑ins with customers to monitor satisfaction, address concerns, and identify areas for improvement or growth. Develop a deep understanding of each customer’s security goals, challenges, and priorities to offer tailored guidance and recommendations. Act as the customer advocate within the company, collaborating with internal teams to address issues and deliver exceptional service. Proactively identify and mitigate risks that could lead to customer churn, including security gaps or service disruptions. Monitor customer usage, adoption, and health metrics, ensuring desired outcomes. Help customers implement recommendations from security assessments, audits, or posture reviews. Drive retention and upsell opportunities by highlighting additional services or products. Track and report on key performance indicators such as satisfaction scores, renewals, and service utilization. Review and communicate security metrics and trends to customers. Collaborate with technical teams to ensure prompt resolution of incidents, alerts, or service requests. Work closely with Sales, Technical Support, Security Operations, and Product teams to align on client goals. Assist in product/service enhancements by providing feedback, trends, and market insights. Contribute to customer‑facing materials and documentation to improve engagement. Qualifications Minimum 3–5 years of experience in customer success, account management, or related roles, preferably in cybersecurity or managed security services. Bachelor’s degree in Sales, Marketing, Communications, Business, or related field (or equivalent experience). Understanding of network security, cybersecurity concepts, and managed security services (firewalls, intrusion detection, vulnerability management, etc.) is a plus. Proven track record of building and maintaining strong customer relationships focused on satisfaction and retention. Strong written and verbal communication skills, able to explain complex technical concepts in an understandable manner. Proactive problem‑solving ability, working with customers and internal teams to resolve issues. Strong organizational skills, able to handle multiple tasks and accounts simultaneously. Comfort with identifying and pursuing upsell or cross‑sell opportunities in a consultative, non‑salesy manner. Seniority level: Mid‑Senior | Employment type: Full‑time | Location: France (Auvergne‑Rhône‑Alps) #J-18808-Ljbffr
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Security-Centric Customer Success Lead
il y a 5 jours
Ventes, France Netrio Temps pleinA cybersecurity services provider is looking for a Customer Success Manager in the Auvergne-Rhône-Alpes region of France. This role focuses on building and maintaining strong relationships with clients, ensuring they derive maximum value from services. Key responsibilities include onboarding clients, conducting regular satisfaction check-ins, and managing...
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Sales Manager
il y a 5 jours
Ventes, France Vantis Software Temps pleinSales Manager – Vantis Software We are seeking a dynamic, results‑driven Sales Manager to lead our sales effort globally within the Subsea Ancillaries product group. The successful candidate will be responsible for driving profitable revenue growth, developing strategic customer relationships, identifying and developing new market opportunities within...
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Territory Sales Manager
il y a 5 jours
Ventes, France Forklifts Group Temps pleinJoin to apply for the Territory Sales Manager role at Forklifts Group Dealership Location: Copiague, NY Job Summary The Territory Manager identifies all prospects in an assigned territory, evaluating the resources needed to develop business relationships. This role develops sales strategies, proposals, and forecasts, selling approved products and services....
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Field Marketing Specialist/Manager
il y a 5 jours
Ventes, France Netrio Temps pleinField Marketing Specialist/Manager Based In: Dallas/McKinney, Minneapolis or Remote Reports To: Director of Marketing Experience Level: 4-8 Years Netrio is a fast-growing global managed IT services firm changing the way small to mid‑market enterprises think about technology’s role in driving innovation, efficiency and growth. We’re looking for a Field...
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Sales Representative
il y a 5 jours
Ventes, France American Waterworks Temps pleinJoin to apply for the Sales Representative - St. Cloud, MN role at American Waterworks Description American Waterworks, a regional leader in the foundation and concrete repair industry, is seeking to expand our sales team. We are looking for experienced in‑home sales professionals to run company‑provided high‑quality leads. Your goal? To diagnose...
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General Sales Manager
il y a 5 jours
Ventes, France Mills Automotive Group Temps pleinJoin to apply for the General Sales Manager role at Mills Automotive Group Classic Chrysler Jeep Dodge RAM - Pineville, Charlotte, NC, Full Time HERE WE GROW AGAIN!!! Classic CJDR of South Charlotte is growing and we are looking for a top notch General Sales Manager / Used Car Manager to join our sales department in leadership. We are an auto group that is...
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Used Car Sales Manager
il y a 5 jours
Ventes, France Mills Automotive Group Temps pleinUsed Car Sales Manager Mills Automotive Group – Greensboro, NC – Full Time Summary Mills Auto Group is looking for a Used Car Sales Manager to join our growing sales department. You’ll work closely with upper management and sales associates to ensure the business needs are met. Benefits Health, Dental, Medical 401(k) Paid Time Off Responsibilities Work...
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Foremarket Western Regional Manager
il y a 5 jours
Ventes, France AAF Latinoamérica Temps pleinAAF International offers the most comprehensive clean air solutions available across the globe. Selling under the American Air Filter® and the AAF International® brand names, AAF International has been an industry pioneer since 1921 with manufacturing operations in 22 countries and over 6000 employees globally. Our products are the industry benchmarks for...
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Channel Manager
il y a 5 jours
Ventes, France Netrio Temps pleinChannel Manager (West Region) We’re looking for a Channel Manager (West Region) to play a critical role in expanding Netrio’s Channel Sales network. The role focuses on recruiting, training, and maintaining strategic engagement with new and existing channel partners who sell Netrio’s core offerings—Managed IT Services, Managed Security, Cybersecurity...
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Sales Representative
il y a 5 jours
Ventes, France American Waterworks Temps pleinJoin to apply for the Sales Representative - Minneapolis, MN role at American Waterworks. 3 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. Description American Waterworks the foundation and concrete repair industry, is seeking to expand our sales team. We are looking for experienced in-home sales...
