Technical Training Manager M/F
il y a 4 jours
What is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape. The individual is responsible for static data collection and update of the client portfolio for all client transactions across the year. This includes understanding the Client documents and retrieving the necessary information accurately. To maintain highest level of service quality and performance in compliance with Private Capital Services mission and objectives Working hours: 9:00AM-6:00PM What will you do? Training delivery – conducting engaging and informative training sessions using various training methods including workshops and e-learning Curriculum development – designing a comprehensive technical training programme and creating learning materials using various resources provided by the Bank. Training need analysis – assessing the technical skills required by identifying gaps in knowledge and competencies Technical documentations – Maintaining up-to-date training materials documentation and ensuring it aligns with industry standards and regulatory requirements Collaboration with Subject Matter Experts (SMEs) - Working closely with subject matter experts in incorporating relevant industry best practices into training contents Assessment & evaluation – Developing and implementing assessments to measure learning outcomes through gathering feedback and continuously improving training content Technology integration – Leveraging technology for effective training delivery by incorporating relevant software and tools into learning programmes.Performance monitoring – Tracking the performance of trainees post-training by providing on-going support and reinforcement if needed. Communication and reporting – providing regular updates to leadership/stakeholders on training progress by communicating the value of training in improving services to the clients. #J-18808-Ljbffr
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Technical Training Lead – Financial Systems
il y a 5 jours
Montrouge, France Crédit Agricole Group Temps pleinA global asset servicing provider in Île-de-France is seeking an experienced Training Coordinator to enhance employee skills through effective training programs. You will conduct training sessions, develop comprehensive curricula, and assess learner performance. A strong background in curriculum development and communication is essential. Join us to empower...
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Trilingual Technical Support Specialist
il y a 5 jours
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il y a 3 jours
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Trilingual Technical Support Specialist
il y a 4 jours
Montrouge, France Ringover France Temps pleinTrilingual Technical Support Specialist, working directly with the Support Team Lead, you'll be a vital part of our team, ensuring smooth resolution of technical incidents and client requests. This role is perfect for tech enthusiasts dedicated to delivering exceptional customer service. Key Responsibilities Oversee end-to-end management of technical...
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il y a 7 jours
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il y a 4 jours
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il y a 4 jours
Montrouge, France Crédit Agricole Group Temps pleinWhat is the opportunity? CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across...
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il y a 1 semaine
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Risks Manager, Funds NAV Calculation, Fund Administration
il y a 4 jours
Montrouge, France Crédit Agricole Group Temps pleinWhat is the opportunity?CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe....
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il y a 1 semaine
Montrouge, Île-de-France Crédit Agricole CIB Temps pleinLa DirectionIT and Operations Services (IOS)a pour objectif de doter CACIB de la meilleure Plateforme IT et Opérations pour maintenir et renforcer la qualité des services rendus à CACIB et de se préparer aux enjeux de croissance et de transformation digitale de CACIB dans les années futures.Vous intégrerez la directionTransaction Banking Services...
