Quality Engineer/ Quality Specialist in Macon

Job DescriptionJob DescriptionQuality EngineerAbout Kumho Tire Georgia

Kumho Tire is a global tire manufacturer with more than 60 years of experience in tire technology, automotive manufacturing, quality, and innovation. At our Macon, Georgia manufacturing facility, our teams work together to produce high-quality tires while maintaining a strong focus on customer satisfaction, continuous improvement, manufacturing excellence, and product quality.

Kumho Tire Georgia is seeking a Quality Engineer to support customer quality, manufacturing quality, and continuous improvement activities. This position works closely with automotive customers, Production, Engineering, Quality, and suppliers to resolve quality concerns, improve manufacturing processes, and ensure products meet customer and company requirements.

Job Summary

The Quality Engineer is responsible for customer quality support, quality management, problem-solving, and continuous improvement within an automotive manufacturing environment.

This position investigates customer complaints and internal quality concerns, coordinates containment and corrective actions, prepares 8D reports, monitors quality performance, and supports automotive quality requirements including APQP, PPAP, FMEA, SPC, MSA, and Control Plans.

The ideal candidate combines strong technical and analytical skills with the ability to communicate effectively with customers and cross-functional manufacturing teams.

Key Responsibilities

• Serve as a quality contact for Original Equipment (OE/OEM) automotive customers and provide timely responses to customer quality concerns.
• Investigate customer complaints, product defects, and internal manufacturing quality issues.
• Lead structured problem-solving activities involving containment, root cause analysis, corrective actions, and preventive actions (CAPA).
• Develop and submit 8D problem-solving reports and other customer-required quality documentation.
• Coordinate immediate containment activities to protect customers and prevent the shipment of potentially nonconforming products.
• Monitor and analyze quality performance indicators, including PPM, scrap, defects, warranty concerns, and other quality metrics.
• Identify quality trends and develop improvement plans to reduce defects, scrap, customer complaints, and recurring quality issues.
• Support Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP) requirements.
• Develop, review, and maintain FMEAs, Control Plans, SPC documentation, MSA studies, and other automotive quality records.
• Conduct manufacturing process audits and product quality audits to verify compliance with established quality standards and customer requirements.
• Partner with Production and Engineering teams to improve manufacturing process capability, process stability, and product quality.
• Support customer visits, customer audits, quality reviews, and technical meetings.
• Communicate quality performance, corrective actions, and improvement plans to customers and internal leadership.
• Coordinate with suppliers regarding quality concerns and corrective actions when required.
• Maintain accurate quality records, reports, specifications, and supporting documentation in accordance with company and customer requirements.
• Promote continuous improvement, defect prevention, quality awareness, and root cause problem-solving throughout the organization.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical field .
• Previous experience in quality engineering, customer quality, manufacturing quality, or automotive manufacturing .
• Experience supporting Original Equipment Manufacturer (OEM/OE) customers is .
• Knowledge of automotiv