Tour Leader, France

Join to apply for the Tour Leader, France & Benelux role at Intrepid Travel At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. Do you dream of inspiring travellers and helping them fall in love with their destination by immersing them in your local culture and exposing them to real life experiences? Being a Tour Leader with Intrepid, you will do just that Responsibilities Deliver exceptional customer experiences and share your love of travel every step of the way - whether that’s leading a morning market walk, arranging a local craft workshop, or hosting a home‑cooked meal with a family. You’ll help create moments that stay with our travellers long after the trip ends. Prioritise the safety and wellbeing of your group. You’ll stay calm and professional when challenges arise - from lost passports and medical needs to group dynamics - ensuring travellers feel supported the entire time. Lead and manage trips in line with itineraries and budgets, while completing all required trip administration accurately and on time. Bring our values to life – be Real in your connections, Ambitious in creating incredible experiences, work Together with your team and local partners, and make every journey Impactful for our travellers and the communities we visit. Qualifications Excellent communication skills in English, plus French and/or Dutch (additional local languages from the region are a bonus) Strong customer service experience and the ability to build rapport with a wide range of travellers. In‑depth travel experience in France and/or the Benelux region (Belgium, Netherlands, Luxembourg) is essential, with additional experience in Germany or neighboring Western European countries considered an advantage. Solid organisation and computer skills, including confident use of email, Word and Excel. Full working rights in France, Belgium, Netherlands, Luxembourg or Germany (we’re unable to support obtaining these rights). Requirements This is a freelance agreement position, which will give you flexibility in when and how you work. Great availability across peak seasons (April – November) is a must‑have. We are recruiting for leaders frequently with training and onboarding commencing in Early March – specific dates will be given at interview. With extended hours, lots of walking and activities, and engaging with travellers, you need to be prepared both mentally and physically for the challenge. You’ll need the ability to travel and spend time away from home, as our leaders often travel for extensive periods at a time; some tours can span up to four weeks. You will primarily lead tours in France and the Benelux region (Belgium, Netherlands, Luxembourg), with occasional opportunities to run trips in nearby Western European countries such as Germany. Example itineraries can be found at www.intrepidtravel.com. Benefits Diverse departures throughout the year to lead – including hiking or biking adventures, festivals, family, premium and foodie trips. Travel to where the trip starts (and home again) is included and covered by us. Some meals and all accommodation included (often where the guests are staying, such as hotels, camping, homestays, etc.). Access to learning and development programs, e‑learning and comprehensive tour leader training before you even start. Internal career opportunities to further your career in travel and beyond. Amazing travel discounts for you to experience Intrepid as a passenger. Recognition and celebration with awards nights and the chance for our top performers to travel to our yearly Global Summit. Opportunity to support not‑for‑profit Intrepid Foundations projects. Diversity & Inclusion Our people reflect the diversity of our customers and the communities we visit. Intrepid is made up of 71 nationalities in over 30 countries, and we recognise that diversity makes us a stronger business. We support a culture where people can be themselves and encourage applications from people of all backgrounds – including First Nations People, LGBTQI+ people, those living with a disability, or from disadvantaged backgrounds, and all people from different ethnicities, races, and religions. Please note: Over the Christmas and New Year period, we will be pausing active recruitment. You may experience a delay in communication during this time, but we’ll resume reviewing applications in January. Thank you for your patience. #J-18808-Ljbffr