Assistant Store Manager
il y a 1 jour
Select how often (in days) to receive an alert:Assistant Store Manager - La Vallee OutletDepartment: RETAIL OFFLINECity: SerrisLocation: FRINTRODUCTIONJOB PURPOSESupporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours.RESPONSIBILITIESLead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIsWork to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned categoryLead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategiesManage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customersDrive partnership on the selling floor between sales associates, specialists, stock and operations teamCoach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actionsWorking closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviewsLead the integration of new joiners to the businessLead by example by delivering the Burberry Experience to customers when necessaryPartner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.Resolve difficult customer issues and escalate to management when necessary.In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee salesDrive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next levelPossess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operationsCreate and maintain an open, positive and harmonious work environmentAssist with the opening and closing ofstore which includes securing doors, windows and merchandise, successful alarming of store and POS proceduresAdditional duties as required.PERSONAL PROFILEAdvanced knowledge of POS systemAbility to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs & after-sales)Able to use a fluent and professional dialogue with clients and staffsPrevious experience with Apple mobile devices and comfortable with the use of digital tools4-5 years previous supervisory or management experience in retail salesBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. #J-18808-Ljbffr
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Assistant Store Manager
il y a 5 jours
Serris, Île-de-France UGG Temps pleinResponsable adjoint de magasin UGG – LVV SERRISÀ propos de UGGChez UGG, une division de Deckers Brands, nous existons pour transformer la vie de nos clients et celle des autres en partageant notre passion et notre amour pour UGG. Nous sommes animés par une mission claire : donner vie à la marque UGG à travers chaque interaction et faire évoluer les...
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UGG Assistant Store Manager
il y a 6 jours
Serris, Île-de-France Deckers Temps pleinResponsable adjoint de magasin UGG – LVV SERRIS À propos de UGGChez UGG, une division de Deckers Brands, nous existons pour transformer la vie de nos clients et celle des autres en partageant notre passion et notre amour pour UGG. Nous sommes animés par une mission claire : donner vie à la marque UGG à travers chaque interaction et faire évoluer les...
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UGG Assistant Store Manager
il y a 5 jours
Serris, Île-de-France Deckers Brands Temps pleinResponsable adjoint de magasin UGG – LVV SERRISÀ propos de UGGChez UGG, une division de Deckers Brands, nous existons pour transformer la vie de nos clients et celle des autres en partageant notre passion et notre amour pour UGG. Nous sommes animés par une mission claire : donner vie à la marque UGG à travers chaque interaction et faire évoluer les...
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UGG Assistant Store Manager
il y a 2 jours
Serris, France UGG Temps pleinJoin to apply for the UGG Assistant Store Manager - La Vallee role at UGG 4 days ago Be among the first 25 applicants Responsable adjoint de magasin UGG – LVV SERRIS À propos de UGG : Chez UGG, une division de Deckers Brands, nous existons pour transformer la vie de nos clients et celle des autres en partageant notre passion et notre amour pour UGG. Nous...
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Assistant Store Manager
il y a 7 jours
Serris, France Levi Strauss & Co. Temps pleinAs an Assistant Store Manager at Levi Strauss & Co. you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand image and values, whilst working alongside the Store Manager to effectively manage the stores operations and team. Key parts of the role: - Support Store Manager in delivering...
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Assistant Store Manager
il y a 2 jours
Serris, Île-de-France Burberry Temps pleinINTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.We aim to provide an...
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Assistant Store Manager: Lead Sales
il y a 1 jour
Serris, France Burberry Temps pleinA luxury fashion retailer in Serris is seeking an Assistant Store Manager to support the Store Manager in driving sales and providing exceptional customer service. The ideal candidate will have 4-5 years of retail supervisory experience, advanced knowledge of POS systems, and a capacity to handle customer service challenges. This role emphasizes team...
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Assistant Store Manager
il y a 2 semaines
Serris, France Burberry Temps pleinINTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to...
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Assistant Store Manager — Lead Team, Drive Service
il y a 1 jour
Serris, France UGG Temps pleinUne entreprise de vente au détail internationale recherche un(e) Assistant Store Manager à Serris, Île-de-France. Dans ce rôle, vous collaborerez avec le directeur de magasin pour développer l'équipe et fournir un service à la clientèle exceptionnel. Vous serez également responsable des opérations quotidiennes, de la formation des employés et de...
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Store Manager Flagship La Vallée Village
il y a 7 jours
Serris, France ALLINSOURCING Temps pleinCDD 8 mois avec une réelle possibilité de CDI à la fin. **Principales responsabilités**: - Atteindre les objectifs de résultat du magasin en saisissant les opportunités de profits et en prenant des actions pour maximiser les ventes. - Motiver, challenger et gérer l’équipe pour offrir un service client exceptionnel. - Contrôler les coûts et les...
