Senior Customer Tech Support Engineer
il y a 2 jours
Overview In 2024, we are pursuing our ambitions to continue to enable organizations' digital transformation. We are looking for our new Customer Support Engineer to join Axway's family. Are you ready? Join us now Together we can. Together we will. Axway is an enterprise integration company that's been around for over 20 years to digitally transform enterprises of all sizes - more than 11,000 in 100 countries at last count. Axway revitalizes heritage IT infrastructures to enable brilliant digital customer experiences, unlock new business innovation and capabilities, and put companies on a secure, future-proof path for growth. You'll exchange ideas with a culturally rich global community of over 1,800 members who connect remotely or show up onsite in virtually every time zone on the planet. And you'll have the support and camaraderie of your Axway leadership and colleagues to serve as a reminder that you're not alone on your journey, and that every day, you've taken one more step forward. With Axway, you'll go far because we're better together. Learn more: www.axway.com. Axway is looking for a Technical Support engineer for its entity ITOM (IT Operations Management), to work on Automator. Responsibilities Consider issues supplied by Customers Analyse symptoms to find out a root cause Reproduce issues Suggest solutions that can match with constraints of Production Manage the communication with R&D on identified issues Manage follow up of Customer cases Participate in development of the Customer satisfaction Qualifications Candidate will have to : Consider issues supplied by Customers Analyse symptoms to find out a root cause Reproduce issues Suggest solutions that can match with constraints of Production Manage the communication with R&D on identified issues Manage follow up of Customer cases Skills Good level in spoken English and French Excellent customer service skills Effective problem-solving skills Ability to work effectively in a dynamic, virtual environment Self-starting and self-motivated with a high level of initiative High level of ownership and accountability. Key technical competences College Degree in Computer Science or Information Systems or equivalent work experience 2 year experience in Computer Science Cross platform knowledge of Unix, Linux, and Windows Knowledge regarding network connectivity and communication protocols Knowledge regarding Python and API code development Knowledge on SQL Database would be an advantage Previous IT experience on a scheduler product would be an advantage Previous Technical Support experience in a multinational environment is appreciated Position open to disabled candidates. #J-18808-Ljbffr
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Senior ITOM Support Engineer for Automator
il y a 2 semaines
Puteaux, France Axway Temps pleinA leading enterprise integration company located in Île-de-France is seeking a Customer Support Engineer to assist in resolving customer technical issues. The ideal candidate should have a college degree in Computer Science, effective problem-solving skills, and strong customer service capabilities. Experience with Python and SQL is advantageous. Join a...
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Senior Commissioing Engineer
il y a 7 jours
Puteaux, France Tetra Pak Temps plein**Title**:Senior Commissioing Engineer**: - Location: Puteaux, FR- _At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - _And we need people like you to make it happen._ - **_ We empower...
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il y a 6 jours
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Senior Process Engineer
il y a 7 jours
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il y a 3 jours
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il y a 1 semaine
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il y a 2 jours
Puteaux, France Tetra Pak Temps pleinAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _ - And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be...
