Strategic Partnerships Manager
Il y a 2 mois
- Full-time
- Function: Partnerships (GTM)
Freshworks is dedicated to transforming the way businesses engage with their customers and employees. We achieve this by delivering innovative software solutions that are both affordable and user-friendly. With our headquarters in San Mateo, California, we operate globally, serving over 65,000 companies ranging from startups to publicly traded entities, all benefiting from our software-as-a-service offerings aimed at enhancing customer relationship management (CRM) and employee experience (ITSM).
This Individual Contributor role plays a vital part in cultivating and expanding our strategic alliances in Southern Europe (Spain and Italy), which are essential markets for our anticipated revenue growth. The ideal candidate will possess a strong history of fostering executive-level partner relationships and exhibit outstanding business planning capabilities. You will have made significant contributions to the growth of the Southern Europe channel community, particularly in the EX/CX sector, and have a proven record of delivering impactful outcomes. Your expertise in strategic partnership management will be crucial in propelling our growth in this key region.
Key Responsibilities:
- Effectively manage and enhance major channel partnerships in the Southern Europe region, driving substantial revenue increases.
- Formulate and execute comprehensive strategies for partner engagement, concentrating on high-value opportunities within the EX/CX domain.
- Mentor and motivate a team, promoting a culture of innovation and excellence in partnership management.
- Collaborate with regional business leaders and cross-functional teams to align partnership strategies with overarching business objectives.
- Establish and maintain robust executive relationships with key partners, ensuring mutual growth and success.
- Possess a deep understanding of the Southern Europe distribution landscape, with prior experience in a tier 2 model.
- Drive enhancements to partner programs, including incentive structures, enablement strategies, and performance metrics, to maximize partner engagement and revenue generation.
- Regularly assess and refine strategies in response to market dynamics and partner feedback, ensuring alignment with corporate goals and partner requirements.
Minimum Qualifications:
- 5+ years of experience in SaaS or channel sales, with a focus on strategic partnership management.
- Proven success in developing and implementing high-impact partner strategies.
- Strong ability to engage and influence C-level executives, with exceptional presentation and communication skills.
- Native-level proficiency in written and spoken Spanish is essential. Fluency in Italian and French is also beneficial.
- Demonstrated track record of driving significant revenue growth through strategic partnerships.
- SaaS experience is highly preferred, with a comprehensive understanding of software and services alliances.
- Willingness to travel frequently to engage with partners and internal teams.
- Bachelor's degree in a relevant field.
Benefits:
- Private Medical Insurance
- Company-funded Life & Long-Term Disability insurance
- Complimentary yoga classes twice a week
- Company Funded Employee Assistance Program (EAP) for you and your family
- 25 days of annual Paid-Time-Off (PTO)
- Long Service Awards
- Public Transport Reimbursement
- Discounted Tax Support Services
At Freshworks, we are committed to fostering a global workplace that empowers individuals to discover their true potential, purpose, and passion, regardless of their background, gender, race, sexual orientation, religion, or ethnicity. We believe that diversity in the workplace enriches our environment and advances the goals of our employees, communities, and the business.
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