Business Travel Consultant
il y a 3 semaines
Cisalpina Tours SPA is the leading Italian Travel Management Company in Business Travel.
With over 50 years of experience, we are one of the most important companies in this business, owned by MSC Group, the world's leading player in the maritime transport market, third in the cruise sector, and present in 150 countries with over 100,000 employees.
The RoleAs a Business Travel Consultant at Cisalpina Tours SPA, you will be responsible for:
- Booking all aspects of Business Travel, including flights, rail, hotel, car hire, and taxi reservations.
- Issuing tickets, handling possible changes, cancellations, and refunds.
- Managing the entire inquiry process, from searching for various fares and travel options to presenting optimal solutions to the client.
- Exploring and researching everything from low-cost options through to round the world itineraries.
- Overseeing each booking, ensuring client profile details are considered, travel policies are adhered to, and advising on necessary VISA requirements.
- Responding to emails and calls within the client's SLA (Service Level Agreement).
- Managing travel projects, ranging from individual reservations to large groups.
- Providing alternative options to clients within their travel policy.
Our ideal candidate possesses:
- Expertise in utilizing at least one main Global Distribution System (GDS), such as AMADEUS, GALILEO or SABRE, with a minimum of 2 years of experience.
- Confident clear spoken and written English and French.
- Proficiency in technology products, including Outlook, Word, Excel, PowerPoint, and Google Docs.
- Outstanding geographical and product knowledge of destinations and airlines.
- Strong organizational skills and excellent customer service and communication abilities.
- A passion for travel and a commitment to delivering service excellence.
We provide:
- Salary based on professional profile and experience, along with group benefits.
- French permanent contract with an initial trial period.
- Full-time position: Monday to Friday, 39 hours per week, distributed on shifts from 8 AM to 8 PM.
- The job location is here.
Above and beyond your skills, your boundless passion and enthusiasm will truly shape our mutual success. Apply now to play a key role in our shared journey
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