Opérateur support planning

il y a 4 semaines


Paris, Île-de-France ACTUAL Temps plein

Poste : L'agence Actual recherche un Opérateur support planning (h/f) pour un poste à France.

Ce rôle consiste à fournir un soutien essentiel aux techniciens sur le terrain. Vous serez en contact avec deux principaux interlocuteurs :

  • Les abonnés : gestion des appels sortants liés aux rendez-vous, aux reports ou aux annulations.
  • Les techniciens : gestion des appels entrants pour les retards, les absences, les problèmes de véhicule, ainsi que le guidage et la validation des missions.

Les amplitudes horaires sont les suivantes : Du lundi au vendredi de 8h à 19h et le samedi 8h à 16h, 45 minutes de pause minimum dès 6h de travail, 1 samedi travaillé sur 6 en moyenne. De plus, une formation de 3 semaines à Strasbourg sera prévue.

Ce poste à temps plein de 35 heures par semaine offre un salaire mensuel brut de 1835 EUR + Tickets restaurants + 13e mois.

Profil : Pour le poste d'Opérateur support planning (h/f), nous recherchons un candidat possédant un niveau d'étude de Titre de niveau V - BEP/CAP ou équivalent et ayant une expérience professionnelle d'au moins 3 ans.

Pour ce poste, nous recherchons un profil avec :

  • Une solide expérience de secrétaire maîtrisant parfaitement Excel et ayant idéalement des compétences en planification de rendez-vous.
  • Une certaine aisance relationnelle et orale, être organiser, être capable d'anticiper et être à l'aise avec la bureautique.

Entreprise : Travailler avec ACTUAL BLOIS, c'est :

  • La possibilité de gagner plus que partout ailleurs avec un livret CET avec placement à 12% (Epargne possible de vos IFM / CP / Primes).
  • Un CE avec des avantages indéniables : chèques vacances, chèques cadeaux pour événements, offres spéciales.
  • Des entretiens de sécurisation de parcours pour construire ensemble votre avenir professionnel (détail en agence).
  • Une équipe proche de ses intérimaires et toujours à votre écoute.

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