Support Operations Lead
il y a 4 semaines
Pivotapp is seeking a Support Operations Lead to join our team. In this role, you'll be responsible for managing support operations and improving customer service processes and tools. You'll work closely with our tech team to provide top-notch support to our clients, addressing and resolving their issues efficiently and effectively.
Key responsibilities include:
- Providing support to clients, addressing and resolving their issues in collaboration with the tech team
- Managing support tickets from creation to closure, ensuring timely and accurate resolutions
- Evaluating and implementing new customer support tools, including communication channels and ticketing systems
As a Support Operations Lead, you'll have the opportunity to work with a dynamic team and enjoy a competitive salary package plus equity. You'll also have the flexibility to work from our office or remotely, with a month of full remote work in August 2024.
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Sustainability Operations Lead
il y a 4 semaines
Paris, Île-de-France EcoVadis Germany GmbH Temps pleinEcoVadis is seeking a Global VP of Customer Care to lead a team of 50+ agents and 6 Team Leaders across various locations and time zones. This role requires expertise in customer service, strong communication and leadership abilities, and experience managing support operations in a fast-paced B2B SaaS environment.The ideal candidate will have a proven track...
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Spacecraft Operations Specialist
il y a 4 semaines
Paris, Île-de-France HE Space Operations GmbH Temps pleinHE Space Operations GmbH is seeking a skilled Spacecraft Operations Specialist to join our Mission Control Team. As a key member of our team, you will be responsible for the preparation and implementation of ground segment missions, as well as supporting operational analyses and the development of ground systems and facilities.Key Responsibilities:Prepare...
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Digital Marketing Operations Lead
il y a 4 semaines
Paris, Île-de-France Contentsquare Temps pleinDigital Marketing Operations LeadContentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.As a Digital Marketing Operations Lead at Contentsquare, you will play a vital role in the Global Marketing...
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Software Support Team Lead
il y a 1 mois
Paris, Île-de-France Nabla Temps pleinCustomer Support LeadNabla is seeking a dynamic and hands-on Customer Support Lead to join our team and scale our customer support operations.This role is crucial in ensuring our customers receive expert technical support, easy access to self-help resources, and a seamless, high-quality experience that evolves with their needs.Key Responsibilities:Provide...
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Global Compliance Operations Lead
il y a 4 semaines
Paris, Île-de-France Regeneron Pharmaceuticals, Inc Temps pleinGlobal Compliance Operations LeadRegeneron Pharmaceuticals, Inc. is seeking a Global Compliance Operations Lead to support the development and implementation of compliance programs in France. The ideal candidate will have a deep understanding of European compliance laws, regulations, and industry codes of practice governing the biopharmaceutical industry.Key...
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Sales Operations Lead
il y a 4 semaines
Paris, Île-de-France Qonto Temps pleinAbout the RoleWe are seeking a Sales Operations Lead to join our team at Qonto. As a key member of our Sales Operations team, you will be responsible for building and maintaining the tools, processes, and data that will provide the best environment for our Sales Representatives to reach their objectives.You will work closely with our Sales, International,...
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Business Operations Team Lead
il y a 4 semaines
Paris, Île-de-France https:www.energyjobline.comsitemap Temps pleinBusiness Operations Team Lead OpportunityWe are looking for a highly skilled Business Operations Team Lead to join our team in France, UK, and APAC. As a key member of our organization, you will be responsible for leading the Business Operations teams to execute operations, create reports, and provide insights to drive business growth.Key...
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IT Support Team Lead Deputy
il y a 4 semaines
Paris, Île-de-France Imerys Temps pleinJob SummaryJob PurposeImerys, a world leader in creating specialty solutions, seeks a skilled IT Support Team Lead Deputy to join our EMEA IT Customer Care service team. This role is responsible for providing exceptional support to end-users and clients, ensuring seamless IT operations, and driving continuous improvement.The ideal candidate will possess...
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Digital Marketing Operations Lead
il y a 4 semaines
Paris, Île-de-France Contentsquare Temps pleinAbout the RoleWe are seeking a highly skilled Digital Marketing Operations Lead to join our Global Marketing Operations team. As a key member of our team, you will play a vital role in supporting, managing, and optimizing our marketing automation ecosystems, specifically Marketo and Iterable. Your primary focus will be on providing technical support for...
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Technology Support Leader
il y a 4 semaines
Paris, Île-de-France Accor Hotels Temps pleinService Desk Operations ManagerWe're seeking a seasoned Service Desk Operations Manager to join our IT team at Accor Hotels. As a key leader, you'll be responsible for overseeing the day-to-day operations of our Service Desk, ensuring that our IT services are delivered to the highest standards. Your expertise in IT service management and operations will be...
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Payroll Operations Country Lead
il y a 4 semaines
Paris, Île-de-France Logoslabs Temps pleinAbout the RoleWe are seeking a highly skilled Payroll Operations Country Lead to join our team. As a key member of our payroll operations team, you will be responsible for leading the planning, execution, and monitoring of global payroll implementation projects. Your expertise in payroll operations, legislative knowledge, and ability to communicate...
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Product Operations Lead
il y a 4 semaines
Paris, Île-de-France Doctolib Temps pleinAbout the RoleWe are seeking a highly experienced Product Operations Lead to join our team at Doctolib. As a Product Operations Lead, you will play a critical role in elevating our product teams to the next level of maturity. You will leverage your extensive experience in product management, particularly in scaling up companies, to provide guidance, support,...
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Customs Operations Lead
il y a 4 semaines
Paris, Île-de-France INEOS Belgium Temps pleinThe Customs Operations Lead plays a crucial role in ensuring that all parts deliveries, manufacture, and distribution of vehicles and service parts comply with all required customs, VAT, and Duty regimes.You will support the Manager Trade Compliance and Customs in structuring internal customs activity processes to ensure that INEOS reduces and/or defers...
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Head of Support Operations
il y a 4 semaines
Paris, Île-de-France EcoVadis Germany GmbH Temps pleinJob DescriptionEcoVadis is seeking a highly skilled Global VP of Customer Care to lead our support team. As a key member of our leadership team, you will be responsible for ensuring exceptional customer experiences across various channels.Key Responsibilities:Develop and implement a global customer support strategy to align with company goals.Manage the...
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Night Operations Hygiene Lead
il y a 4 semaines
Paris, Île-de-France New England Seafood International Limited Temps pleinJob Title: Night Operations Hygiene LeadWe are looking for a Night Operations Hygiene Lead to join our team at New England Seafood International Limited. As a key member of our hygiene team, you will be responsible for ensuring the highest level of hygiene standards are maintained across our site.Key Responsibilities:Support the Hygiene Manager in delivering...
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Operations Support Specialist
il y a 4 semaines
Paris, Île-de-France Accor Hotels Temps pleinJob Title: Operations Support SpecialistWe are seeking a highly skilled and experienced Operations Support Specialist to join our team at Accor Hotels. The successful candidate will be responsible for providing administrative support to the Engineering Management team, ensuring the efficient operation of the stores and maintaining accurate records.Key...
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Customer Experience and Operations Leader
il y a 4 semaines
Paris, Île-de-France Sirva Bgrs Llc Temps pleinCustomer Experience and Operations Leader Job DescriptionThe Customer Experience and Operations Leader will be responsible for leading operational activities within their teams/portfolio to ensure business objectives are met efficiently and effectively. The individual will advocate, support, and deliver Sirva strategy.The Customer Experience and Operations...
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Procurement Operations Transformation Lead
il y a 4 semaines
Paris, Île-de-France x-it - External IT-Solutions GmbH Temps pleinWe are seeking a highly skilled professional to join our EOS program and lead the transformation of our procurement operations. As a Procurement Operations Transformation Lead, you will be responsible for designing and implementing new processes and digital capabilities that will drive business growth and improve operational efficiency.The ideal candidate...
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Lead IT Support Engineer
il y a 4 semaines
Paris, Île-de-France Second Spectrum Sàrl Temps pleinJob Description:We are seeking a results-driven System Support Engineer Lead to provide technical support and troubleshooting for our tracking and video augmentation products. As a key member of our technical support team, you will lead a group of engineers supporting our camera, live data processing, and delivery systems.Key Responsibilities:Lead a team of...
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Product Operations Lead
il y a 4 semaines
Paris, Île-de-France Doctolib Temps pleinAbout the RoleWe are seeking a highly experienced Product Operations Lead to join our team at Doctolib. As a key member of our product organization, you will play a critical role in elevating our product teams to the next level of maturity.Your primary focus will be on transforming feature teams into empowered product teams capable of driving innovation and...